Job Description – Style Director
Brand: Jean-Claude Biguine (JCB)
Department: Salon Operations
Designation: Style Director
Location: As per business requirement
About the Role
We are looking for an experienced, creative, and customer-focused Style Director to lead the salon's styling team, deliver exceptional hair services, and ensure high standards of technical expertise, service quality, and client satisfaction.
Key Responsibilities
- Hair Styling & Technical Expertise
- Perform advanced haircuts, styling, hair colouring, highlights, global colour, balayage, and other professional hair treatments.
- Provide personalised hair consultations based on clients' preferences, face shape, hair texture, and lifestyle.
- Stay updated with the latest hair trends, techniques, and industry developments.
- Team Leadership & Training
- Lead, mentor, and guide the salon's hairstylists and technical team.
- Conduct regular training sessions and skill development activities.
- Ensure the team follows JCB's technical standards and service protocols.
- Client Experience & Relationship Management
- Deliver premium customer experiences and ensure high client satisfaction.
- Build strong client relationships and encourage repeat visits.
- Handle client feedback and resolve service-related concerns professionally.
- Business & Revenue Management
- Drive individual and team revenue targets.
- Recommend suitable services, treatments, and retail products to clients.
- Focus on client retention, repeat business, and service upgrades.
- Support the salon management team in achieving business objectives.
- Salon Standards & Operations
- Maintain high standards of hygiene, grooming, and professional conduct.
- Ensure proper usage and maintenance of salon products, tools, and equipment.
- Follow JCB's service protocols and operational guidelines.
Desired Skills & Competencies
- Strong technical knowledge of advanced hair services.
- Excellent consultation and communication skills.
- Leadership and team management abilities.
- Strong customer service and relationship-building skills.
- Sales orientation and business acumen.
- Creativity, attention to detail, and knowledge of current hair trends.
Experience & Qualifications
- Minimum 8–10 years of experience in the professional hair and beauty industry.
- Proven experience in handling premium salon clientele.
- Prior experience in a senior hairstylist, Creative Director, or equivalent leadership role.
- Professional certification or training in hairdressing and advanced hair techniques preferred.
Key Performance Indicators (KPIs)
- Individual and team revenue achievement.
- Client satisfaction and retention.
- Service quality and technical standards.
- Team productivity and performance.
- Retail product sales and service recommendations.
- Training and development of the salon team.
Pay: ₹60,000.00 - ₹80,000.00 per month
Application Question(s):
- What is your current salary?
- What is your expected salary?
- What is your notice period?
- How many years of overall experience do you have in the hair and beauty industry?
- How many years of experience do you have as a Style Director?
- Which salon or brand are you currently working with?
- Have you previously worked with premium or luxury salon brands?
- Which hair services are you most experienced in (haircuts, global colour, highlights, balayage, hair treatments, etc.)?
- What is your average monthly individual revenue generation?
- What is your current residential location?
- Are you comfortable travelling to JCB's Lokhandwala, location?
Work Location: In person
