Job Description and Responsibilities: Support customers with technical issues such as account configuration, software setup, and device/software installation, and collaborate with departments to deliver the best customer experience. Guide customers in integrating Stringee's API/SDK into supported systems. Act as the primary point of contact for receiving and addressing customer feedback on technical issues, ensuring timely and transparent communication about ongoing resolutions. Work closely with customers and internal teams (Sales and Product) to troubleshoot issues, manage customer expectations, and deliver optimal solutions. Identify, replicate, and troubleshoot technical issues, especially VoIP services, focusing on SIP and RTP protocols to ensure effective communication solutions. Propose solutions to internal teams to enhance customer experience and address practical usage issues. Prepare instructional materials and technical documentation as required. Requirements: Education: Bachelor's degree in Information Technology, Telecommunications, or a related field. System & Server Administration, Monitoring Demonstrate a minimum of 2 years' experience in IT system administration. Possess solid hands-on experience with Linux server administration (e.g., Debian, Ubuntu,RHEL). Manage database systems effectively, particularly MySQL and MongoDB. Utilize Linux command-line tools (ping, tracert, telnet, network diagnostics) for system operations, including file management and port verification. Apply DevOps practices and work with containerization technologies (Docker) and orchestration platforms (Kubernetes) is a strong plus. Implement system monitoring and alerting solutions, with experience in Prometheus and Grafana considered advantageous. Network & Security Manage network infrastructure including firewall, switch, and storage devices. Demonstrate in-depth understanding of networking protocols and standards: TCP/IP, HTTP/2, HTTP/3, DNS, UDP, SSH. Apply basic knowledge of VoIP technologies, specifically SIP trunking and related protocols; ability to troubleshoot VoIP issues is a plus. API Integration & Testing Work with RESTful APIs, understanding HTTP methods, authentication Mechanisms, and API response structures. Conduct API testing using Postman or similar tools. Skills: Customer-oriented mindset Strong problem-solving abilities. Strong communication skills. Ability to work under pressure and manage multiple tasks simultaneously. Fluently in Hindi and proficient in English. Remuneration package: Income: 8-10 Lacs PA Performance Bonuses: Based on work performance, including annual and holiday bonuses... Advancement Opportunities: Positions such as Team Leader, Manager and more. Work Environment: A young, dynamic, and creative environment that supports employee development. Professional Training: Continuous professional skills improvement training. Learning Opportunities: Exposure to new technology and innovation. Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. Working Conditions: Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Work one Saturday each month on the first week. Location: Mumbai, in-office. Contact: Address: 402, Kosha Kommercial Komplex, Primal Nagar, Malad East, Mumbai - 400097 Email: careers@stringee.com
Job description *** Job description and Responsibilities: As a Sales Development Representative (SDR) at Stringee, youll play a vital role in accelerating our growth. Your primary mission is to identify and qualify leads, spark meaningful conversations with prospective clients, and collaborate closely with Account Executives to drive revenue and business impact. Youll work with three strategic products: Cogover a No-code/Low-code AI-powered platform that enables businesses to digitize and customize their operations through drag-and-drop configurationsno coding required. Omni-Channel Contact Center Software a solution that helps businesses modernize customer service and telesales across voice, chat, email, and social channels. Stringee API A suite of communication APIs that allows businesses to easily integrate voice calls, video calls, chat, and SMS into their applications or websitesquickly, securely, and flexibly. This role is perfect for someone who is curious, self-motivated, and passionate about innovative technology. Youll be the face of Stringees platforms, helping organizations modernize operations and deliver outstanding customer experiences. *** Responsibilities: Lead Generation & Prospecting - Identify and research potential clients using tools like LinkedIn, ZoomInfo, Lusha, Apollo, etc. - Qualify leads based on ICP (Ideal Customer Profile). - Build and maintain a list of high-potential accounts. Outreach & Engagement - Conduct cold calls, emails, LinkedIn messaging, and social selling. - Personalize messaging to increase response rates. - Follow up persistently with a multi-touch cadence. Lead Qualification - Use frameworks like BANT, CHAMP, or MEDDIC to assess: Budget; Need; Decision-making authority; Timeline. - Schedule discovery or demo calls for AEs (Account Executives). CRM & Data Management - Log activities and update lead status in Cogover. - Maintain clean data and track KPIs (emails sent, calls made, meetings booked). Collaboration - Work closely with AEs, marketing, and product teams to align messaging and feedback loops. - Share market and prospect insights to refine positioning. Continuous Learning - Stay up-to-date with product updates, competitor landscape, and industry trends. - Attend regular training sessions on objection handling, product pitch, and market dynamics. *** Requirements: 2 - 3+ years of experience in sales, business development, or other customer-facing roles (B2B experience preferred). Strong interest in SaaS, digital transformation, and enterprise technology solutions. Excellent communication and interpersonal skills-both written and verbal. Proactive, curious, and eager to learn in a fast-paced, high-growth environment. Comfortable with outbound outreach and building relationships from scratch. Familiarity with CRM tools (e.g., HubSpot, Salesforce) is a plus. Proficiency in English and Hindi is required; additional regional languages are a plus. *** Remuneration package: Income: 4-6 Lacs PA . Performance Bonuses: Based on work performance, including annual and holiday bonuses... Advancement Opportunities: Positions such as Team Leader, Manager and more. Work Environment: A young, dynamic, and creative environment that supports employee development. Professional Training: Continuous professional skills improvement training. Learning Opportunities: Exposure to new technology and innovation. Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. *** Working Conditions: Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Work one Saturday each month on the first week. Location: Mumbai, in-office. *** Application package: CV in English (including the certificates, if any) Application deadline: Before Sep 15th, 2025 Role: Branch Sales Executive Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate, B.A in Economics PG: M.A in Economics Key Skills Skills highlighted with ‘‘ are preferred keyskills
*** Job description and Responsibilities: As an Account Executive at Stringee , you will be a key driver of our growth, responsible for identifying and closing new business opportunities. Youll represent Stringee in delivering innovative solutions that improve customer experience and business efficiency. Youll work with three strategic products: Cogover a No-code/Low-code AI-powered platform that enables businesses to digitize and customize their operations through drag-and-drop configurationsno coding required. Omni-Channel Contact Center a solution that helps businesses modernize customer service and telesales across voice, chat, email, and social channels. Stringee API – A suite of communication APIs that allows businesses to easily integrate voice calls, video calls, chat, and SMS into their applications or websites—quickly, securely, and flexibly. We're looking for proactive, tech-savvy professionals who are passionate about digital transformation and customer success. *** Responsibilities: Discovery & Needs Analysis - Run deep discovery calls to understand customer pain points, goals, and workflows. - Identify how the product aligns with the prospect's business needs. - Map stakeholders and decision-makers. Product Demos & Consultative Selling - Deliver tailored product demos that speak to use cases and ROI. - Build strong narratives around the value proposition. - Position the product as a solution, not just a tool. Solutioning & Objection Handling - Address concerns around pricing, integrations, scalability, etc. - Work with pre-sales or solution engineers (if needed) to build custom proposals. - Guide prospects through procurement, compliance, and approval processes. Deal Management & Closing - Own the sales cycle from first call to signed contract. - Create proposals, negotiate pricing and terms. - Leverage urgency and decision-making timelines to close deals efficiently. CRM Hygiene & Forecasting - Maintain accurate deal stages and next steps in Cogover CRM - Provide reliable pipeline and revenue forecasts. - Track performance metrics (win rates, deal velocity, ACV). Cross-functional Collaboration - Align with SDRs for pipeline generation strategies. - Provide product feedback to PMs based on prospect objections. - Partner with Customer Success to ensure smooth handover post-sale. Upselling & Expansion (sometimes) - Join with Customer Success to handle renewals, upsells, or account expansion. *** Requirements: Minimum of 3 years of experience in B2B sales , preferably in SaaS, enterprise software, or digital transformation solutions. Proven track record in consulting and selling technology-driven solutions, ideally involving workflow automation, CRM, contact center, or customer experience platforms. Strong understanding of business processes related to customer service, telesales, and operations. Excellent communication, presentation, and client relationship management skills. Highly self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic environment. Experience working in the Indian market with strong local business insights and a relevant network is a plus. Experience engaging and selling to C-level executives is a plus. Ability to work independently while collaborating effectively with cross-functional teams, including technical and product departments. Proficiency in English and Hindi is required; additional regional languages are a plus. *** Remuneration package: Base salary: 5 Lacs PA Commission: 10-15%, no capping Performance Bonuses: Based on work performance, including annual and holiday bonuses... Advancement Opportunities: Positions such as Team Leader, Manager and more. Work Environment: A young, dynamic, and creative environment that supports employee development. Professional Training: Continuous professional skills improvement training. Learning Opportunities: Exposure to new technology and innovation. Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. *** Working Conditions: Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Work one Saturday each month on the first week. Location: 805, 8th Floor, K3, Kosha Kommercial Address, Primal Road, Malad East Mumbai 400097 *** Application package: CV in English (including the certificates, if any) Application deadline: Before Sep 15th, 2025
*** Job description and Responsibilities: As a Sales Development Representative (SDR) at Stringee, youll play a vital role in accelerating our growth. Your primary mission is to identify and qualify leads, spark meaningful conversations with prospective clients, and collaborate closely with Account Executives to drive revenue and business impact. Youll work with three strategic products: Cogover a No-code/Low-code AI-powered platform that enables businesses to digitize and customize their operations through drag-and-drop configurationsno coding required. Omni-Channel Contact Center Software a solution that helps businesses modernize customer service and telesales across voice, chat, email, and social channels. Stringee API A suite of communication APIs that allows businesses to easily integrate voice calls, video calls, chat, and SMS into their applications or websitesquickly, securely, and flexibly. This role is perfect for someone who is curious, self-motivated, and passionate about innovative technology. Youll be the face of Stringees platforms, helping organizations modernize operations and deliver outstanding customer experiences. *** Responsibilities: Lead Generation & Prospecting - Identify and research potential clients using tools like LinkedIn, ZoomInfo, Lusha, Apollo, etc. - Qualify leads based on ICP (Ideal Customer Profile). - Build and maintain a list of high-potential accounts. Outreach & Engagement - Conduct cold calls, emails, LinkedIn messaging, and social selling. - Personalize messaging to increase response rates. - Follow up persistently with a multi-touch cadence. Lead Qualification - Use frameworks like BANT, CHAMP, or MEDDIC to assess: Budget; Need; Decision-making authority; Timeline. - Schedule discovery or demo calls for AEs (Account Executives). CRM & Data Management - Log activities and update lead status in Cogover. - Maintain clean data and track KPIs (emails sent, calls made, meetings booked). Collaboration - Work closely with AEs, marketing, and product teams to align messaging and feedback loops. - Share market and prospect insights to refine positioning. Continuous Learning - Stay up-to-date with product updates, competitor landscape, and industry trends. - Attend regular training sessions on objection handling, product pitch, and market dynamics. *** Requirements: 2 - 3+ years of experience in sales, business development, or other customer-facing roles (B2B experience preferred). Strong interest in SaaS, digital transformation, and enterprise technology solutions. Excellent communication and interpersonal skills-both written and verbal. Proactive, curious, and eager to learn in a fast-paced, high-growth environment. Comfortable with outbound outreach and building relationships from scratch. Familiarity with CRM tools (e.g., HubSpot, Salesforce) is a plus. Proficiency in English and Hindi is required; additional regional languages are a plus. *** Remuneration package: Income: 4-6 Lacs PA . Performance Bonuses: Based on work performance, including annual and holiday bonuses... Advancement Opportunities: Positions such as Team Leader, Manager and more. Work Environment: A young, dynamic, and creative environment that supports employee development. Professional Training: Continuous professional skills improvement training. Learning Opportunities: Exposure to new technology and innovation. Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. *** Working Conditions: Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Work one Saturday each month on the first week. Location: 805, 8th Floor, K3, Kosha Kommercial Address, Primal Road, Malad East Mumbai 400097 *** Application package: CV in English (including the certificates, if any) Application deadline: Before Sep 15th, 2025
🚀 We’re Hiring – Key Account Executive | Mumbai (Onsite) 🚀 Stringee is a leading provider of Contact Center Software and Communication APIs , helping businesses enhance customer engagement and drive innovation. We are looking for a Key Account Executive to join our team in Mumbai . ✨ What you’ll do: Manage and grow relationships with key clients. Identify new business opportunities & develop account strategies. Ensure customer satisfaction and timely solution delivery. Collaborate with internal teams for client success. 📌 Requirements: 2–4 years’ experience in Account Management / Client Relationship. Strong sales strategy, communication & negotiation skills. Proficiency in CRM tools & MS Office. Bachelor’s degree in Business, Marketing, or related field. Candidates only from Mumbai should apply. 💰 CTC: 6 – 8 LPA 📝 Interview Process: Onsite Test (Mumbai Office – no exceptions) covering: Basic SaaS knowledge Objection Handling Sales Communication Skills Understanding of Customer Success & Retention Case Study / Role Play on Account Growth Strategy Face-to-Face Interview (for shortlisted candidates) 📩 Send your CV to karan@stringee.com Join us and be part of transforming customer experiences with technology! 🚀
*** Job description and Responsibilities: As a Sales Development Representative (SDR) at Stringee, youll play a vital role in accelerating our growth. Your primary mission is to identify and qualify leads, spark meaningful conversations with prospective clients, and collaborate closely with Account Executives to drive revenue and business impact. Youll work with three strategic products: Cogover a No-code/Low-code AI-powered platform that enables businesses to digitize and customize their operations through drag-and-drop configurationsno coding required. Omni-Channel Contact Center Software a solution that helps businesses modernize customer service and telesales across voice, chat, email, and social channels. Stringee API A suite of communication APIs that allows businesses to easily integrate voice calls, video calls, chat, and SMS into their applications or websitesquickly, securely, and flexibly. This role is perfect for someone who is curious, self-motivated, and passionate about innovative technology. Youll be the face of Stringees platforms, helping organizations modernize operations and deliver outstanding customer experiences. ** Responsibilities: Lead Generation & Prospecting - Identify and research potential clients using tools like LinkedIn, ZoomInfo, Lusha, Apollo, etc. - Qualify leads based on ICP (Ideal Customer Profile). - Build and maintain a list of high-potential accounts. Outreach & Engagement - Conduct cold calls, emails, LinkedIn messaging, and social selling. - Personalize messaging to increase response rates. - Follow up persistently with a multi-touch cadence. Lead Qualification - Use frameworks like BANT, CHAMP, or MEDDIC to assess: Budget; Need; Decision-making authority; Timeline. - Schedule discovery or demo calls for AEs (Account Executives). CRM & Data Management - Log activities and update lead status in Cogover. - Maintain clean data and track KPIs (emails sent, calls made, meetings booked). Collaboration - Work closely with AEs, marketing, and product teams to align messaging and feedback loops. - Share market and prospect insights to refine positioning. Continuous Learning - Stay up-to-date with product updates, competitor landscape, and industry trends. - Attend regular training sessions on objection handling, product pitch, and market dynamics. *** Requirements: 1 - 2+ years of experience in sales, business development, or other customer-facing roles (B2B experience preferred). Strong interest in SaaS, digital transformation, and enterprise technology solutions. Excellent communication and interpersonal skills-both written and verbal. Proactive, curious, and eager to learn in a fast-paced, high-growth environment. Comfortable with outbound outreach and building relationships from scratch. Familiarity with CRM tools (e.g., HubSpot, Salesforce) is a plus. Proficiency in English and Hindi is required; additional regional languages are a plus. *** Remuneration package: Income: 3-6 Lacs PA . Performance Bonuses: Based on work performance, including annual and holiday bonuses... Advancement Opportunities: Positions such as Team Leader, Manager and more. Work Environment: A young, dynamic, and creative environment that supports employee development. Professional Training: Continuous professional skills improvement training. Learning Opportunities: Exposure to new technology and innovation. Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. *** Working Conditions: Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Monday to Friday. Location: Mumbai, in-office. *** Application package: CV in English (including the certificates, if any) Application deadline: Before Oct 15th, 2025
*** Job description and Responsibilities: As an Account Executive at Stringee, you will be a key driver of our growth, responsible for identifying and closing new business opportunities. Youll represent Stringee in delivering innovative solutions that improve customer experience and business efficiency. Youll work with three strategic products: Cogover a No-code/Low-code AI-powered platform that enables businesses to digitize and customize their operations through drag-and-drop configurationsno coding required. Omni-Channel Contact Center a solution that helps businesses modernize customer service and telesales across voice, chat, email, and social channels. Stringee API A suite of communication APIs that allows businesses to easily integrate voice calls, video calls, chat, and SMS into their applications or websitesquickly, securely, and flexibly. We're looking for proactive, tech-savvy professionals who are passionate about digital transformation and customer success. *** Responsibilities: Discovery & Needs Analysis - Run deep discovery calls to understand customer pain points, goals, and workflows. - Identify how the product aligns with the prospect's business needs. - Map stakeholders and decision-makers. Product Demos & Consultative Selling - Deliver tailored product demos that speak to use cases and ROI. - Build strong narratives around the value proposition. - Position the product as a solution, not just a tool. Solutioning & Objection Handling - Address concerns around pricing, integrations, scalability, etc. - Work with pre-sales or solution engineers (if needed) to build custom proposals. - Guide prospects through procurement, compliance, and approval processes. Deal Management & Closing - Own the sales cycle from first call to signed contract. - Create proposals, negotiate pricing and terms. - Leverage urgency and decision-making timelines to close deals efficiently. CRM Hygiene & Forecasting - Maintain accurate deal stages and next steps in Cogover CRM. - Provide reliable pipeline and revenue forecasts. - Track performance metrics (win rates, deal velocity, ACV). Cross-functional Collaboration - Align with SDRs for pipeline generation strategies. - Provide product feedback to PMs based on prospect objections. - Partner with Customer Success to ensure smooth handover post-sale. Upselling & Expansion (sometimes) - Join with Customer Success to handle renewals, upsells, or account expansion. *** Requirements: Minimum of 3 years of experience in B2B sales , preferably in SaaS, enterprise software, or digital transformation solutions. Proven track record in consulting and selling technology-driven solutions, ideally involving workflow automation, CRM, contact center, or customer experience platforms. Strong understanding of business processes related to customer service, telesales, and operations. Excellent communication, presentation, and client relationship management skills. Highly self-motivated, results-oriented, and able to thrive in a fast-paced, dynamic environment. Experience working in the Indian market with strong local business insights and a relevant network is a plus. Experience engaging and selling to C-level executives is a plus. Ability to work independently while collaborating effectively with cross-functional teams, including technical and product departments. Proficiency in English and Hindi is required; additional regional languages are a plus. *** Remuneration package: Base salary: 6 - 8 Lacs PA Commission: No capping. Performance Bonuses: Based on work performance, including annual and holiday bonuses... Advancement Opportunities: Positions such as Team Leader, Manager and more. Work Environment: A young, dynamic, and creative environment that supports employee development. Professional Training: Continuous professional skills improvement training. Learning Opportunities: Exposure to new technology and innovation. Employee Engagement: Participate in hangouts, picnics, vacations, and other team activities. *** Working Conditions: Working hours: Full-time. Working hours are from 9:30 AM to 6:30 PM, with a 1-hour lunch break from 1:30 PM to 2:30 PM. Monday to Friday. Location: Mumbai, in-office. *** Application package: CV in English (including the certificates, if any) Application deadline: Before Oct 15th, 2025.
*** About the Company Stringee is a technology company that provides the Unified Business Management Platform Cogover ( cogover.com ) - which enables enterprises to fully digitize their management and operations. Currently, Stringee offers three main product suites : Customer Management: CRM, Service, CDP. Internal Management: HRM, Recruitment, Marketing, Process, Site, Finance. Digital Communication: Communication APIs. With over 3,000 businesses and 70 million end-users, including leading clients such as Adani Total Gas, Invesmate, Shinhan, Aeon, Prudential, Hanwhalife, Mirae Asset, Fairdebt,... *** Key Responsibilities Performance Marketing: Plan, execute, and optimize paid campaigns across Google Ads, Meta Ads, and LinkedIn Ads. Email Marketing: Build and manage automation campaigns (using Mailchimp, Sendgrid, or similar platforms) for lead nurturing. Campaign Planning & Execution: Develop integrated digital marketing plans, manage budgets, and ensure measurable ROI. Partnership Marketing: Explore and build local partnerships (tech communities, associations, partners) to drive brand visibility and lead generation. Market Research: Research competitors, industry trends, and customer insights in India to localize Stringees go-to-market strategy. Collaboration: Work closely with the Vietnam HQ marketing team to align messaging and brand consistency across all campaigns. Reporting: Track and analyze KPIs (CPL, CTR, Conversion Rate, ROI) and provide monthly reports with recommendations. *** Requirements Experience: 3 - 5 years in Performance/Digital Marketing , preferably in tech, SaaS Skills: Strong knowledge of Google Ads, Meta Ads, LinkedIn Ads, and experience with email marketing automation tools. Analytical mindset: Ability to analyze data, run A/B tests, and optimize based on performance. Communication: Excellent English communication skills (written & spoken). Mindset: Independent, proactive, result-oriented, and eager to take ownership. Bonus points: Experience in B2B marketing or SaaS industry in India. *** Salary & Benefits Competitive Salary: Gross monthly salary of 45,000 - 60,000 INR (depends on your ability and experience, we will never pay less than your ability). Performance Bonus: Attractive KPI-based bonus and commission tied to results. Annual & festive bonuses: Year-end bonus and special occasion bonuses (festivals, holidays, birthdays). Dynamic work environment: Young, energetic, and creative culture; strong support for employees personal growth and work efficiency. Training & Development: Regular training to enhance professional skills; opportunities to learn and work with new technologies. Inbound Marketing expertise: Comprehensive training on the market, products, and modern skills such as Inbound Marketing and Marketing Automation. International exposure: Professional working environment with opportunities to collaborate with foreign partners. Employee welfare: Full social insurance and benefits as per labor law; annual health check-ups. Team activities: Company trips, team-building outings, and retreats. *** Working Conditions: Working hours: Full-time, from 9:30 AM to 6:30 PM, Monday to Friday, with a 1-hour lunch break (1:30 PM 2:30 PM). Location: Mumbai, in-office. *** Application package: CV in English (including the certificates, if any) Application deadline: Before Oct 30th, 2025