Calling customers for service due reminders and follow-ups Taking customer feedback after service delivery Booking service appointments over call Maintaining customer database Coordinating with workshop and service team for scheduling
Manage service ops, handle breakdowns, lead field team, track equipment performance, maintain records, resolve complaints, coordinate with sales/CRM, conduct AMCs, site visits, service camps & ensure safety and quality compliance.
Prepare technical presentations, discuss equipment needs with clients, support sales team, generate & follow up leads, negotiate & close deals, assist with post-installation issues, and achieve sales targets.
Prepare technical presentations, discuss equipment needs with clients, support sales team, generate & follow up leads, negotiate & close deals, assist with post-installation issues, and achieve sales targets.
Identify and onboard corporate clients, fleet operators, and institutions Build relationships with HR/Admin/Procurement teams Achieve monthly corporate sales targets Coordinate with CRM and delivery teams for end-to-end client satisfaction
Reporting to Mark Manager Responsible for collecting market intelligence, business development, quarterly budget achievement, strict debtor control, effective utilization of subordinates, representing comp in conferences, update manag on tech trends.
Prepare & maintain EMI charts Review files & ensure pending requirements are completed on time Organize documents client-wise & upload them to Google Drive Maintain & update daily IMS records Coordinate with internal team members for smooth flow
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