0 - 3 years

2 - 3 Lacs

Panaji, Goa

Posted:1 month ago| Platform: Indeed logo

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Skills Required

service management presentation upselling processing transactions efficiency engagement resolve compliance regulations server communication billing flexibility schedule planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Overview: We are looking for an enthusiastic and customer-focused Steward to join our microbrewery taproom team. The ideal candidate is passionate about craft beer, food service, and creating memorable guest experiences. As a Steward, you will be responsible for serving guests, guiding them through our food and beverage selections, and ensuring top-notch hospitality. Key Responsibilities: Guest Service: Greet and seat guests, take orders, and provide recommendations on food and craft beer pairings. Beer Knowledge: Educate guests about our beer selection, brewing process, and flavor profiles to enhance their experience. Order Management: Accurately relay orders to the bar and kitchen, ensuring timely service. Serving & Presentation: Serve beer and food following proper pouring and presentation standards. Upselling: Suggest additional menu items and promotions to enhance the guest experience. Cleanliness & Organization: Maintain a clean and organized taproom, including tables, bar areas, and service stations. Payment Processing: Handle cash and card transactions, ensuring accuracy and efficiency. Customer Engagement: Build rapport with guests, handle inquiries, and resolve any concerns professionally. Compliance & Safety: Follow all health, safety, and alcohol service regulations, ensuring responsible beverage service. Qualifications & Skills: Prior experience as a waiter, bartender, or server in a brewery, bar, or restaurant is preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and multitask efficiently. Basic math skills for handling transactions and billing. Team player with a positive attitude and customer-first approach. Must meet the legal age requirement for serving alcohol in the location of employment. Flexibility to work evenings, weekends, and holidays as needed. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Ability to commute/relocate: Panjim, Goa: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred) Language: English (Preferred) Location: Panjim, Goa (Preferred) Work Location: In person

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