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132 Job openings at Startek
About Startek

A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection. Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.

Team Lead

Not specified

1 - 3 years

INR 3.75 - 4.5 Lacs P.A.

Work from Office

Full Time

Roles and ResponsibilitiesManage a team of sales representatives to achieve targets and improve performance.Conduct regular training sessions to enhance skills and knowledge of the team members.Develop strategies to increase sales revenue through effective communication with customers.Monitor customer feedback and resolve issues promptly to maintain high levels of satisfaction.Collaborate with other departments to ensure seamless operations and meet business objectives.Desired Candidate Profile1-3 years of experience in sales or related field (e-commerce sales preferred).Excellent communication skills for effective interaction with customers and colleagues.Strong leadership skills to motivate and manage a team towards achieving goals.Ability to work independently as well as part of a team, prioritizing tasks efficiently under pressure.

Assistant Manager

Not specified

2 - 6 years

INR 5.5 - 6.0 Lacs P.A.

Work from Office

Full Time

Roles and ResponsibilitiesManage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction.Develop and implement strategies to increase sales performance, improve profitability, and enhance customer loyalty.Lead a team of retail staff members, providing guidance on sales techniques, product knowledge, and customer service standards.Ensure compliance with company policies and procedures while maintaining high ethical standards.Desired Candidate Profile2-6 years of experience in sales (e-commerce preferred).Strong communication skills for effective leadership and collaboration with cross-functional teams.Proven track record in driving sales growth through innovative marketing campaigns and promotional activities.Proficiency in e-commerce platforms such as Shopify or similar systems.

Training Manager and Quality

Not specified

3 - 8 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Roles and ResponsibilitiesConduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.Develop training plans, programs, and materials based on identified needs.Deliver high-quality trainings through various methods such as classroom instruction, online courses, or on-the-job training.Manage the entire training process from planning to evaluation, ensuring timely completion of projects.Collaborate with stakeholders to ensure alignment between training initiatives and business objectives.Desired Candidate Profile3-8 years of experience in Training & Quality.Strong understanding of TNA, TNI, TTT, Train the Trainer, Improvement Plan, Quality Management, Critical Thinking, Needs Assessment, and Quality Assurance Methodologies.Excellent communication and interpersonal skills for effective collaboration with stakeholders.We Need immediate joiners onlyRequired skills: Candidate should speak or understand Bengali language.BPO Experience is required.Outbound sales exp is must.Insurance sales exp is required.Interested candidates can apply here Puja.vishwakarma@startek.com

Customer Care Executive

Not specified

1 - 2 years

INR 0.5 - 1.75 Lacs P.A.

Work from Office

Full Time

responding to customer queries.processing customer orders.resolving customer complaints.troubleshooting tech problems.building strategies for improving the overall customer experience.representing the values of the company. Good communication Please connect @ Priya - 9871495701

Executive - Operations

Not specified

0 - 5 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey An Operations Executive is responsible for overseeing the day-to-day operations of a company or organization and ensuring that all operational activities are running smoothly and efficiently Responsibilities: Oversee the day-to-day operations of the company or organization Monitor and evaluate the performance of operational processes and systems Identify and resolve operational problems and inefficiencies Stay up-to-date with industry trends and advancements in operations management Continuously assess and improve operational processes and systems to ensure they meet business requirements Requirements: Experience in operations management Strong leadership and management skills Excellent organizational and problem-solving skills Strong analytical skills and the ability to make data-driven decisions Excellent communication and interpersonal skills Proficiency in Microsoft Office and other relevant software

Only Hiring For Kannada IDFC Bank Process ( Startek )

Not specified

0 - 1 years

INR 1.75 - 2.0 Lacs P.A.

Work from Office

Full Time

Job description:If your Kannada candidate please share your:RESUMENAME :LANGUAGE :LOCATION :IMMEDIATE JOINER OR NOT : TO 7330616341 (CHARLIE-HR)*TELUGU speaking candidates please don't apply we don't have any vacancy for TELUGU*MEGA WALK-IN FOR ONLY TAMIL , KANNADA & MALAYALAM ( NOT FOR TELUGU )Role & responsibilities:Customer care support ( Kannada Voice Process). TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLEExperience: 0 to 2 Years.Work from officeRotational WEEKOFFExcellent Communication Skills.NOTE : Bulk Hiring. Preferred candidate profile TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLENOTE : Please share your resume with below information to this number 7330616341 ( Strictly Don't call please send your resume and details to that number )Hiring for who known TAMIL WITH ENGLISH,MALAYALAM WITH ENGLISH,KANNADA WITH ENGLISHNote : We are not hiring for Telugu candidates

IDFC FIRST Bank is Hiring For Malayalam Language People

Not specified

0 - 1 years

INR 1.75 - 2.5 Lacs P.A.

Work from Office

Full Time

Job description:If your Malayalam candidate please share your:RESUMENAME :LANGUAGE :LOCATION :IMMEDIATE JOINER OR NOT :TO 7330616341 (CHARLIE-HR)*TELUGU speaking candidates please don't apply we don't have any vacancy for TELUGU*MEGA WALK-IN FOR ONLY TAMIL , KANNADA & MALAYALAM ( NOT FOR TELUGU )Role & responsibilities:Customer care support ( Malayalam Voice Process). TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLEExperience: 0 to 2 Years.Work from officeRotational WEEKOFFExcellent Communication Skills.NOTE : Bulk Hiring. Preferred candidate profile TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLENOTE : Please share your resume with below information to this number 7330616341 ( Strictly Don't call please send your resume and details to that number )Hiring for who known TAMIL WITH ENGLISH,MALAYALAM WITH ENGLISH,KANNADA WITH ENGLISHNote : We are not hiring for Telugu candidates

Hiring For ORIYA IDFC Bank Process ( Startek )

Not specified

0 - 1 years

INR 1.75 - 2.0 Lacs P.A.

Work from Office

Full Time

Job description:If your ODIA,TAMIL,MALAYALAM,KANNADA candidate please share your:RESUMENAME :LANGUAGE :LOCATION :IMMEDIATE JOINER OR NOT : TO 7330616341 (CHARLIE-HR)*TELUGU speaking candidates please don't apply we don't have any vacancy for TELUGU*MEGA WALK-IN FOR ONLY ODIA, TAMIL , KANNADA & MALAYALAM ( NOT FOR TELUGU )Role & responsibilities:Customer care support ODIA, TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLEExperience: 0 to 2 Years.Work from officeRotational WEEKOFFExcellent Communication Skills.NOTE : Bulk Hiring. Preferred candidate profile TAMIL,KANNADA,MALAYALAM KNOWN LANGUAGE PEOPLE MORE PREFERABLENOTE : Please share your resume with below information to this number 7330616341 ( Strictly Don't call please send your resume and details to that number )Hiring for who known ODIA TAMIL WITH ENGLISH,MALAYALAM WITH ENGLISH,KANNADA WITH ENGLISHNote : We are not hiring for Telugu candidates

Manager Flied collection

Not specified

4 - 8 years

INR 7.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities : Manager Flied collection Preferred candidate profile : Manager Manage a team of collections agents, providing guidance, support, and training as needed.Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.

Inbound Customer Service

Not specified

1 - 2 years

INR 2.0 - 2.5 Lacs P.A.

Work from Office

Full Time

Hello FolksGreetings From Startek..!!If you are looking forward to make your career in BPO or looking for job change, then this is the right platform. Come and join us. We'll help you succeed. Job descriptionLocation -NoidaRoles and ResponsibilitiesListen to customer's concerns, issues andCustomer care executives are responsible for responding to customer questions and concerns through various channel communication channels. SALARY SLAB :- 2.28 LPAWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. We consider ourselves responsible for protecting our partners interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.You can connect on 9696598664 (SHAHEEN) if in case I don't respond then you can text me or Whats App me on above given number along with your resume.I will surely get back to you once I am available.KINDLY EXCUSE US IF YOU DON'T HAVE A RELEVANT EXPERIENCE

Urgent requirement For Operation Assistant Manager

Not specified

4 - 7 years

INR 6.0 - 9.0 Lacs P.A.

Work from Office

Full Time

An Operations Assistant Manager in health or life insurance oversees daily operations, ensuring efficient processing of claims, policies, and customer inquiries. They manage a team, streamline workflows, enforce compliance with industry regulations, and implement improvements to enhance customer satisfaction and operational performance.

Manager operations

Not specified

6 - 11 years

INR 7.5 - 9.0 Lacs P.A.

Work from Office

Full Time

Roles and ResponsibilitiesManage a team of agents to achieve sales targets, improve CSAT, and reduce shrinkage and attrition.Develop and implement effective strategies to increase agent productivity, retention, and customer satisfaction.Conduct regular performance reviews, provide feedback, and coach agents to improve their skills and knowledge.Analyze data to identify trends, opportunities for growth, and areas of improvement in the agency operations.Desired Candidate Profileover all 8 years of experience and 2 years domain experience in BPO industry or related field.Strong managerial skills with ability to lead teams effectively.Excellent communication skills with ability to build strong relationships with customers and colleagues alike.

Team Lead

Not specified

1 - 3 years

INR 2.0 - 3.5 Lacs P.A.

Work from Office

Full Time

Roles and ResponsibilitiesDevelop and implement strategies to reduce shrinkage and attrition rates within the team.Conduct regular performance reviews with team members to identify areas of improvement and provide feedback.Collaborate with other teams to resolve customer complaints and improve overall service quality.Ensure timely completion of tasks and projects assigned by management.Manage a team of 10-15 members to achieve coaching, guidance, and motivation.Desired Candidate Profile1-3 years of experience in BPO/Call Centre industry as a Team Leader or similar role.Strong communication skills for effective team coaching and conflict resolution.Ability to analyze data to drive business decisions (e.g., reducing shrinkage) .Proficiency in MS Office applications (Excel, Word).

Assistant Manager

Not specified

2 - 6 years

INR 4.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Roles and ResponsibilitiesManage the TL and span responsible for CSAT and shrinkage attrition.Develop and maintain strong relationships with existing customers to increase repeat business and referrals.Need to work on SLA and client requirements for non sales processProvide excellent customer service by resolving client queries and concerns in a timely manner.Desired Candidate Profileover all 6 years experience and 2 years domain experience required in customer support.Excellent communication skills with ability to handle high-pressure situations effectively.

Assistant Manager Training

Not specified

5 - 10 years

INR 2.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Roles and ResponsibilitiesManage training programs from planning to execution, ensuring effective delivery and impact on business objectives.Develop and deliver high-quality training content, including instructor-led sessions, e-learning modules, and virtual classroom activities.Collaborate with stakeholders to identify learning needs and develop targeted training solutions.Monitor trainee progress, provide feedback, and evaluate program effectiveness against set goals.Ensure compliance with regulatory requirements and industry standards throughout the entire lifecycle of a training program. Job Location KolkataNo. of Open Positions – 2Work Experience – Minimum 5-10 years of work experience in relevant (Voice ) processes. Should be from premium contact centres. Relevant Experience – Minimum 5 years of work experience in Voice Program, With minimum of 3 years as a training manager.CTC – As per Industry standardsShould be a Graduate from UGC recognized University.Last Date of Application – March 15, 2025Interested candidate can apply herepuja.vishwakarma@startek.com

Human Resource

Not specified

2 - 6 years

INR 4.5 - 5.0 Lacs P.A.

Work from Office

Full Time

Hello Folks, Hope this finds you in good health!!!We are looking for an Human Resource into Employee Relations (FEMALE) to ensure that our products and services meet all necessary requirements before they reach the consumer. They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition. The goal is to help preserve our reputation by ensuring our services are capable to drive sustainable growth.IT IS WORK FROM OFFICE FOR NOIDA LOCATION.NEED CANDIDATES HAVING EXPERIENCE AS A HR-ER IN ANY BPO. RESPONSIBILITIES : Monitor employee relations Conflict resolution Maintaining employment policies Employee engagement Grievance handling Maintaining employment policies PEASE GO THROUGH WELL THE BELOW REQUIREMENTS BEFORE APPLYING :Must be Graduated.Must be FemaleMust have experience as HR into Employee Relations.Must be good in English communications.Salary up to;- 5 LPAYou can connect on 9696598664 (SHAHEEN) if in case I don't respond then you can text me or Whats App me on above given number along with your resume. I will surely get back to you once I am available.KINDLY EXCUSE US IF YOU DON'T HAVE A RELEVANT EXPERIENCE.

Specialist - Quality

Not specified

1 - 6 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Specialist - Quality to join our dynamic team and embark on a rewarding career journey. Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field

Executive - Operations

Not specified

0 - 5 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Executive - Operations

Not specified

0 - 5 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Senior Executive - Operations

Not specified

0 - 6 years

INR 3.0 - 9.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Senior Executive - Operations to join our dynamic team and embark on a rewarding career journey. Leading the full audit cycle by checking tax compliance, verifying financial records, and inspecting accounts. Analyzing the results of the audit and presenting possible solutions for ineffective financial practices to management. Evaluating company accounting procedures, payroll, inventory, and tax statements to guide financial policymaking. Conducting risk assessments to recommend aversion measures and cost savings. Following up with management to ensure remediations are implemented into the company's financial practices. Supervising junior auditing personnel and implementing their research work into the auditing process. Preparing and reviewing annual audit memorandums. Researching applicable federal and state laws and regulations to ensure the company's books are compliant.

Executive - Operations

Not specified

0 - 6 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Key Account Manager - Operations

Not specified

1 - 5 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey. A Key Account Manager (KAM) is responsible for:1 Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty Identifying new business opportunities Negotiating contracts and agreements with key customers Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met Monitoring and analyzing customer feedback to identify areas of improvement Managing and resolving customer complaints and issues Staying up-to-date with industry trends, competition and market changes Achieving sales targets and reporting on sales activities and progress The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management A deep understanding of the industry and market they are serving is also desirable

Executive - Operations

Not specified

2 - 4 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Team Leader - Operations

Not specified

5 - 10 years

INR 4.0 - 5.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Team Leader - Operations to join our dynamic team and embark on a rewarding career journey. Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

Senior Executive - Operations

Not specified

2 - 5 years

INR 2.0 - 6.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Senior Executive - Operations to join our dynamic team and embark on a rewarding career journey. Leading the full audit cycle by checking tax compliance, verifying financial records, and inspecting accounts. Analyzing the results of the audit and presenting possible solutions for ineffective financial practices to management. Evaluating company accounting procedures, payroll, inventory, and tax statements to guide financial policymaking. Conducting risk assessments to recommend aversion measures and cost savings. Following up with management to ensure remediations are implemented into the company's financial practices. Supervising junior auditing personnel and implementing their research work into the auditing process. Preparing and reviewing annual audit memorandums. Researching applicable federal and state laws and regulations to ensure the company's books are compliant.

Team Leader - Operations

Not specified

8 - 10 years

INR 4.0 - 5.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Team Leader - Operations to join our dynamic team and embark on a rewarding career journey. Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

Senior Executive - Operations

Not specified

2 - 6 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Senior Executive - Operations to join our dynamic team and embark on a rewarding career journey. Leading the full audit cycle by checking tax compliance, verifying financial records, and inspecting accounts. Analyzing the results of the audit and presenting possible solutions for ineffective financial practices to management. Evaluating company accounting procedures, payroll, inventory, and tax statements to guide financial policymaking. Conducting risk assessments to recommend aversion measures and cost savings. Following up with management to ensure remediations are implemented into the company's financial practices. Supervising junior auditing personnel and implementing their research work into the auditing process. Preparing and reviewing annual audit memorandums. Researching applicable federal and state laws and regulations to ensure the company's books are compliant.

Executive - Operations

Not specified

2 - 6 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey. Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

Executive - Operations

Not specified

1 - 6 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

DISCLAIMER With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. Roles and Responsibilities Make outbound calls to potential customers to generate leads and convert them into paying clients. Utilize strong communication skills to build rapport with clients over the phone. Identify customer needs and provide solutions through effective sales pitches. Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile Graduate/Undergraduate candidates can Apply. Inbound/Outbound/Customer Service/Sales process. BFSI and Technical process. 1-6 years of experience in tele sales or related field (outbound calling). Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.

Specialist - MIS

Not specified

3 - 8 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Key Responsibilities: Design and develop MIS reports to meet the information needs of different departments and stakeholders. Utilize reporting tools and technologies to create visually appealing and insightful reports. Data Extraction and Transformation : Extract, transform, and load (ETL) data from various sources to ensure accurate and reliable reporting. Collaborate with database administrators and data analysts to optimize data retrieval and processing. User Requirements Gathering: Work closely with end-users and department heads to understand reporting requirements and expectations. Translate business requirements into technical specifications for MIS reports. Data Quality Assurance: Implement data validation processes to ensure the accuracy and integrity of MIS reports. Monitor data sources for anomalies and discrepancies, taking corrective actions as needed. Automation and Optimization: Identify opportunities for automation in the MIS reporting process to improve efficiency. Optimize existing reports and processes for better performance and responsiveness. Documentation : Document reporting processes, data sources, and report specifications for reference and training purposes. Maintain comprehensive documentation to facilitate knowledge transfer and continuity. User Training and Support: Provide training to end-users on how to access and interpret MIS reports. Offer support and troubleshooting assistance to users encountering issues with reports.

Senior Recruiter Bulk Hiring BPO at Navi Mumbai - Startek

Not specified

3 - 8 years

INR 4.0 - 5.5 Lacs P.A.

Work from Office

Full Time

A BPO Bulk Recruiter JD focuses on managing high-volume recruitment processes for BPO functions, including sourcing, screening, interviewing, and onboarding a large number of candidates efficiently and effectively. Key Responsibilities:Manage the entire recruitment lifecycle for bulk hiring needs, including job postings, resume screening, interview scheduling, and candidate communication. Develop and implement effective sourcing strategies to attract a large volume of candidates through various channels (job boards, social media, recruitment agencies, etc.). Conduct initial screening calls to assess candidates' qualifications and fit for the roles, and coordinate and conduct interviews with hiring managers. Maintain a strong candidate pipeline, track progress, and provide regular updates on recruitment progress and key metrics. Continuously assess and improve the recruitment process to enhance efficiency and effectiveness. Work closely with hiring managers to understand their needs and ensure successful recruitment outcomes. Assist with the onboarding of new hires, ensuring a smooth transition into their roles. Manage relationships with recruitment agencies and vendors, if applicable. Provide regular reports and analysis on recruitment activities and results. Required Skills and Qualifications:Experience: Proven experience in bulk recruitment, preferably within the BPO industry. Communication: Excellent communication and interpersonal skills for interacting with candidates and hiring managers. Organizational Skills: Strong organizational and time management skills to handle high-volume recruitment processes efficiently. Sourcing Skills: Knowledge of various sourcing techniques and platforms. Interviewing Skills: Ability to conduct effective interviews and assess candidates' qualifications and fit. Technical Skills: Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools. Negotiation Skills: Ability to negotiate offers and manage candidate expectations. Problem-Solving: Ability to identify and resolve recruitment challenges. Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities. Graduation is Mandatory.Can send Profile on Mayur.Patil@Startek.com or Whatsapp @ 9892381900.

Senior Executive - Human Resource

Not specified

1 - 6 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It s a robust approach. We ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries. *** DISCLAIMER*** With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist. These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters. All communication from Startek will have an email address from startek.com . Additionally, a scam message can request funds or other personal information prior to the offer letter being released. This is not a standard operating procedure for Startek to be employed with the organization. Startek is not responsible for any fraudulent representing the company. At STARTEK, we believe the most important customer engagement is the one that happens next. And that s where you come in! We re looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients customers say WOW! In this role, you ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you ll have the opportunity to make a difference, every day, in the lives of our clients customers. In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more! If you re positive, energetic, and ready to engage, apply now for immediate consideration.

Executive - Operations

Not specified

1 - 6 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements.

Apprentice - Operations

Not specified

0 - 1 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Apprentice - Operations to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements

Lead - Administration

Not specified

8 - 12 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Lead - Administration to join our dynamic team and embark on a rewarding career journey Oversee the daily operations of the administrative department Manage and supervise administrative staff, providing guidance, training, and support as needed Ensure that office policies and procedures are implemented and followed Develop and implement strategies for improving office efficiency and productivity Manage the office budget and ensure that expenses are within budgetary guidelines Ensure compliance with all relevant regulations, laws, and standards Manage relationships with vendors, suppliers, and other external partners Handle complex administrative tasks and special projects as assigned by management

Executive - Operations

Not specified

1 - 6 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements.

Senior Executive - Operations

Not specified

1 - 6 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Senior Executive - Operations to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements.

Executive - Operations

Not specified

1 - 6 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements.

Key Account Manager - Operations

Not specified

7 - 12 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty. Identifying new business opportunities. Negotiating contracts and agreements with key customers. Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met. Monitoring and analyzing customer feedback to identify areas of improvement. Managing and resolving customer complaints and issues. Staying up-to-date with industry trends, competition and market changes. Achieving sales targets and reporting on sales activities and progress The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management. A deep understanding of the industry and market they are serving is also desirable.

Executive - Operations

Not specified

0 - 6 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

STARTEK is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements. Requirements: Experience in operations management. Strong leadership and management skills. Excellent organizational and problem-solving skills. Strong analytical skills and the ability to make data-driven decisions. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and other relevant software.

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Startek

Startek

Startek

Outsourcing and Offshoring Consulting

Denver CO +
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