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1 Job openings at Stacknize
Key Account Manager

Mohali district, India

4 years

None Not disclosed

On-site

Full Time

#JobResponsibilities -Develop and maintain strong, long-term relationships with key accounts to ensure high customer satisfaction and loyalty. -Identify new business opportunities to grow revenue within key accounts through upselling, cross-selling, and renewals. -Develop customized account plans and strategies to meet clients’ evolving needs. -Work closely with internal teams (product, marketing, and operations) to ensure seamless service delivery. -Understand product offerings in-depth to effectively pitch and demonstrate value to clients. -Act as a strategic partner to clients by understanding their business needs and offering solutions that align with their goals. -Prepare and deliver compelling business presentations and proposals to potential clients. -Handle client escalations professionally and ensure quick resolution. Lead price and contract negotiations with clients while ensuring profitability. -Communicate client feedback and market insights to inform business development and product improvement. -Monitor and analyze key account metrics (e.g., sales performance, usage data, renewals, growth trends, etc.). -Stay updated with industry trends, market conditions, and competitor activities. -Provide regular reporting on account status, risks, opportunities, and forecasts to leadership. #RequiredSkillsandQualifications : -Bachelor's degree in business administration, Marketing, or related field. MBA is a plus. -Minimum of 4 years of experience as a Key Account Manager or in a similar client-facing role. -Proven experience in product knowledge, business pitching, and executive-level client handling. -Strong understanding of sales principles, client relationship management, and account-based selling. -Experience in handling high-value clients or enterprise-level accounts. -Ability to analyze data and market trends to make informed business decisions. -Knowledge of the products or service being offered and ability to communicate technical details effectively. -Knowledge of market dynamics and competitor analysis. -Excellent communication, presentation, and negotiation skills. -Self-motivated, result-oriented, and able to work independently. -Ability to handle multiple accounts while paying attention to detail. -Proficiency in CRM tools and Microsoft Office Suite. #Perks : -Opportunities for career growth and advancement. -Collaborative and innovative work environment. -Competitive salary and benefits package. -Health Insurance.

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