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SRE Production support Lead

5 - 8 years

Bengaluru

Posted:10 hours ago

Job Description

Roles Responsibilities
  • Provide L2 production support for business-critical applications.
  • Monitor application and infrastructure health using SRE monitoring tools.
  • Analyze and resolve production incidents within defined SLAs.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Troubleshoot application, server, and database-related issues.
  • Use SQL queries for data validation, troubleshooting, and issue analysis.
  • Work closely with development, infrastructure, and database teams to resolve production issues.
  • Participate in deployment, release, and change management activities.
  • Monitor system performance, availability, and reliability metrics.
  • Create and maintain support documentation, runbooks, and SOPs.
  • Support on-call rotations and major incident management processes.
  • Identify automation opportunities to improve operational efficiency.
    Technical Requirement
  • Primary skills:Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->Maintenance and Production Support process->Finacle Product Maintenance process,Technology->SQL SSIS->SQL Server
    Educational Requirement
    MCA,MTech,Bachelor of Engineering,BCA,BTechPreferred Skills
    Technology->DevOps->Site Reliability Engineering(SRE),Technology->Maintenance and Production Support process->Finacle Product Maintenance process,Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->SQL SSIS->SQL ServerService Line
    Application Development and Maintenance

    • Skills Required

    Sre Monitoring tools Tools Major Application Major Incident Management Data L2

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    Work Mode

    Work from Office

    Job Type

    Full Time

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