Sr.Coordinator PBL ( Pilot Plant )

Job Description

To ensure technical support to QC, Production, for Quality complaint. To coordinate with Marketing for need of business/customer development requirements. To ensure Customer complaint is resolved in shortest possible time (Target: Max 1 month) and ensure all 4 factors are adequately closed. Disposal line action Corrective Action taken / planned Preventive action taken/ planned Root Cause Analysis, understand as to how customer is carrying out application. Prepare a data base on application of a particular product and its application To visit customers to resolve complaint, if complaint is serious in nature. In this process, Organise CAPA meetings for review. Prepare the minutes and circulate To ensure timely preparation of PBL: (a) MRM (b) Review Meeting To attend important seminars/conferences for self & team members. Ensure completion of Excellent planning and organisational skills, with the ability to balance NSBM correction & customer complaint correction Pilot Plant