Handle customer queries and maintain relationships Record customer details and follow-ups in Excel. Coordinate with internal teams resolution. Prepare customer reports and presentations. Ensure customer satisfaction through polite communication.
Proficiency Required: Hindi & English communication Computer: Microsoft Excel, PPP (PowerPoint) Required Habits / Traits: Job stability, soft spoken, time management, teamwork, open to feedback, work follower
Prepare and maintain daily, weekly, and monthly MIS Collect, validate, and consolidate data from multiple Ensure accuracy, consistency, and timely delivery Coordinate with internal teams to gather data Maintain dashboards and standard report.
Responsibilities: * Manage executive schedule & travel arrangements * Coordinate meetings & events * Ensure confidentiality at all times * Provide administrative support * Prepare reports using Excel & Google Sheets