Job
Description
Role Overview: You will be responsible for assisting with root cause analysis, debugging, and resolving complex functional issues while leading preventative recurrence initiatives. Additionally, you will identify product-related risks and address them proactively to prevent incidents. You will also participate in root cause analysis and resolution of production support issues, demonstrating a good understanding of Incident, Problem, and Change Management processes. It is expected that you follow all Change Management processes related to solution delivery. Key Responsibilities: - Assist with root cause analysis, debug, and resolution of complex functional issues and lead preventative recurrence initiatives - Identify product related risks and address them before they become incidents - Participate in root cause analysis and resolution of production support issues - Understand Incident, Problem, and Change Management processes - Follow all Change Management processes related to solution delivery Qualifications Required: - Experience: 2 to 4 years - Must have skills: Angular, AWS, Database, ECS, Java, React, SQL, API - Nice to have skills: Python Role Overview: You will be responsible for assisting with root cause analysis, debugging, and resolving complex functional issues while leading preventative recurrence initiatives. Additionally, you will identify product-related risks and address them proactively to prevent incidents. You will also participate in root cause analysis and resolution of production support issues, demonstrating a good understanding of Incident, Problem, and Change Management processes. It is expected that you follow all Change Management processes related to solution delivery. Key Responsibilities: - Assist with root cause analysis, debug, and resolution of complex functional issues and lead preventative recurrence initiatives - Identify product related risks and address them before they become incidents - Participate in root cause analysis and resolution of production support issues - Understand Incident, Problem, and Change Management processes - Follow all Change Management processes related to solution delivery Qualifications Required: - Experience: 2 to 4 years - Must have skills: Angular, AWS, Database, ECS, Java, React, SQL, API - Nice to have skills: Python