Sr. Service Engineer

Job SummaryWe are seeking a highly skilled and experienced Senior Service Engineer – Material Handling Equipment (MHE) to lead our field technical operations. The ideal candidate will possess 5 to 7 years of hands-on experience diagnosing, maintaining, and repairing complex MHE (such as forklifts, reach trucks, VNA units, and stackers). You will serve as the primary expert for advanced electro-hydraulic troubleshooting, ensuring minimal equipment downtime, high safety compliance, and maximum customer satisfaction.Key Responsibilities

• Advanced Troubleshooting & Repair: Diagnose and resolve complex, systemic faults in electro-hydraulic systems, heavy-duty electrical circuits, and electronic controllers on various MHE fleets.
• Preventative & Corrective Maintenance: Oversee and execute high-level preventative maintenance, major overhauls, and structural repairs in accordance with OEM standards.
• Technical Escalation Support: Act as the final on-site escalation point for junior field technicians facing unresolved or highly intricate mechanical and electrical issues.
• Hydraulic & Electrical System Analysis: Read, interpret, and reverse-engineer complex hydraulic schematics and electrical circuit diagrams to execute rapid root-cause analyses.
• Commissioning & Testing: Lead the installation, configuration, testing, and commissioning of new MHE units and advanced retrofits at client sites.
• Mentorship & Training: Provide active technical guidance, safety coaching, and skill development to junior service engineers and customer maintenance teams.
• Reporting & Documentation: Compile precise, detailed technical service reports, root-cause analysis (RCA) findings, and warranty documentation for management and clients.

Required Technical Skills & Competencies

• Deep Hydraulics Expertise: Comprehensive knowledge of proportional valves, hydraulic pumps, cylinders, hydrostatic drives, and fluid contamination management (ISO/NAS codes).
• Advanced Electrical Knowledge: Thorough mastery of DC/AC motor controllers, CAN-bus communication networks, PLCs, industrial batteries/chargers, and complex wiring looms.
• Diagnostic Tools Proficiency: Expert capability in using digital multimeters, hydraulic pressure gauges, flow meters, and OEM-specific laptop diagnostic software.
• Safety Compliance: Strict adherence to industrial safety standards, Lockout/Tagout (LOTO) procedures, and risk assessment protocols.

Experience & Qualifications

• Experience: 5 to 7 years of dedicated field service experience specifically within the Material Handling Equipment (MHE) industry.
• Education: Diploma or Bachelor’s Degree (B.E./B.Tech) in Mechanical Engineering, Electrical/Electronics Engineering, Automobile Engineering, or a highly related technical field.
• Soft Skills: Strong problem-solving pressure resilience, customer-facing communication skills, and clear technical reporting capabilities

Pay: ₹22,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Provident Fund

Work Location: In person