Company Overview
Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As a Sr. Product Manager on the Strategic Partner Integration team, you will own a defined product area within Docusign’s strategic integrations. Your initial focus will be procurement integrations, connecting agreement workflows to source-to-pay and procure-to-pay processes across systems like SAP and other major platforms. You will collaborate closely across customers, partners, Product, Engineering, Sales, and the broader Docusign ecosystem. In this role, you will lead integrations end-to-end—from discovery and requirements through delivery, launch, adoption, and continuous improvement. As the portfolio evolves, your scope may expand to additional strategic partner and enterprise-system integrations.
This position is an individual contributor role reporting to the Sr. Director, Product Management.
Responsibility
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Own the roadmap and priorities for designated strategic partner integrations, translating customer, partner, market, and technical insights into clear requirements and measurable outcomes
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Lead end-to-end product development, from discovery and requirements through design, development, launch, adoption, and post-launch iteration
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Conduct customer and partner discovery, synthesize feedback and technical requirements, and translate them into product narratives, epics, user stories, acceptance criteria, and prioritized backlogs
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Partner with strategic ISVs to align on integration use cases, product requirements, responsibilities, dependencies, delivery plans, and launch readiness
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Define seamless integration experiences across APIs, bidirectional data flows, embedded user experiences, data mapping and agentic workflows in partnership with Engineering and Design
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Lead one or more cross-functional product development teams, coordinating dependencies and keeping execution aligned to agreed scope, milestones, and quality expectations
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Contribute to the broader Docusign ecosystem strategy and roadmap by sharing customer insights, delivery learnings, and opportunities to improve repeatability across future integrations
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Collaborate with Business Development, Partner Marketing, Sales, Customer Success, and Support on launch plans, field enablement, customer communications, and adoption programs
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Establish and monitor product success metrics such as integration activation, usage, workflow completion, partner and customer adoption, reliability, and time to value; use insights to prioritize improvements
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Communicate product direction, roadmap, progress, risks, trade-offs, and decisions clearly to cross-functional stakeholders and external partners, escalating material issues when needed
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Share product management practices and provide informal mentorship to less-experienced colleagues, without formal people-management responsibility
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
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10+ years of related product management experience with a bachelor’s degree, or 8+ years of related experience with a master’s degree; equivalent experience may be considered
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Experience leading product strategy and roadmap execution for a feature area, platform capability, or product in enterprise SaaS, enterprise applications, or integration-focused products
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Demonstrated success leading cross-functional product development from discovery and requirements through launch, adoption, and iteration
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Experience working directly with customers, partners, and internal stakeholders to understand problems, define requirements, make trade-offs, and deliver products that solve meaningful business needs
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Technical fluency and the ability to engage effectively with Engineering and Architecture on APIs, integration patterns, data models, authentication, event-driven workflows, and embedded experiences
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Hands-on experience with building AI agents, skills and/or MCP tools and integrating with leading AI platforms
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Experience working in an Agile product development environment with globally distributed teams
Preferred
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Experience building or managing integrations with procurement, ERP, CRM, CLM, or other systems of record; experience with platforms such as SAP Ariba, SAP S/4HANA, Coupa, Oracle, or Salesforce a big plus.
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Domain knowledge in procurement, source-to-pay, procure-to-pay, supplier management, contract lifecycle management, or agreement workflows]
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Experience defining partner-facing products, integration applications, APIs, developer experiences, or embedded workflows
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Experience working with external technology partners to align priorities, coordinate delivery plans, and support joint launches
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Experience sharing product practices, mentoring peers, or serving as a product resource in a matrixed organization
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Excellent written and verbal communication skills, including the ability to explain complex technical and business concepts to partners, customers, cross-functional teams, and executives
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Strong analytical orientation, with experience using product and business data to make prioritization decisions and improve adoption
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
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