Sr Manager/Manager- Insurance/sales Operations- 10 Years

Sr Manager/Manager- Insurance Operations- 10 Years

HR

Contact No :9481349757

Email : Radhika.TR@globiva.com

Summary

strategic leadership role

Insurance Operations

Location-

Responsibilities

• Oversee service delivery across assigned insurance processes, ensuring adherence to SLA, accuracy, and quality standards.
• Drive

  productivity, efficiency, and process improvement initiatives

  .
• Lead and develop a team of

  Team Managers and Associates

  , fostering high performance and engagement.
• Manage client relationships and handle escalations effectively.
• Conduct reviews, audits, and reporting to track process health and performance.
• Support process migrations, stabilizations, and capacity planning.
• Partner with L&D for training and certification compliance across teams.

Requirements

• Graduate / Postgraduate in any discipline.

• 6+ years

  of experience in insurance Operations with 1 or

  2+ years in a managerial role (span of 100+ team members)

  .
• Strong exposure to

  Insurance Operations

  .
• Proven ability to lead, influence, and manage high-performing teams.
• Excellent communication, stakeholder management, and analytical skills.
• Onsite transition experience is an added advantage.