Sr. Executive PTP process expert

4 - 8 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a Sr. Executive PTP Process Expert at NEC Software Solutions (India) Private Limited, you will play a crucial role in the procurement process by creating and managing Purchase Requisitions (PR) and Purchase Orders (PO) following defined formats and standard operating procedures. Your responsibilities will include: - Coordinating with internal and external teams to confirm details for cancellation, creation, or amendment of PR and PO, and resolving system errors. - Maintaining the PP-PO tracker and updating the Dashboard for internal management reporting. - Ensuring timely and error-free closure of assigned tasks with an accuracy rate of 100%. - Managing business procurement requests by liaising with internal stakeholders and preferred vendors to achieve the best value for the company. - Responding promptly to queries raised by internal and external stakeholders. - Ensuring smooth day-to-day operations without escalations and handling stakeholders" queries effectively. - Taking initiatives to improve processes and completing tasks with zero errors as per preset quality norms. - Validating PR-PO raised by the team in SAP and carrying out system UAT when needed. - Assigning tasks to the team in a timely manner and managing their queries effectively. - Running primary checks on input details received from clients such as duplicates, data mismatch, missing data, etc. - Creating data trackers for supporting monitoring activities and assisting the team leader with support purchase activities. - Sharing standard reports with the client as per requirements and providing training to new joiners. - Preparing and maintaining standard DTP and PMAPs (Desktop Procedure and Process MAPs). - Ensuring the team meets agreed SLA/KPIs with the client and updating monthly service review reports, SLA/KPI reports, Issue and Improvement trackers. - Coordinating with internal stakeholders to execute activities related to Vendor Evaluation and following up with vendors or required stakeholders for Material/Service delivery. Qualifications: - B.Com or Bachelor's Degree in IT / B.E / B.Tech In addition, excellent communication skills are required for this role. (Note: Privacy Policy details have been omitted from the job description),

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