Company Overview: Client is a leading provider of high-quality commercial kitchen equipment and refrigeration solutions. They specialize in the sales and service of a wide range of products, catering to hotels, restaurants, cafes, and other commercial establishments. We are committed to delivering exceptional customer service and technical support. We are looking for a proactive and welcoming Female Front Desk Representative to be the first point of contact for our valued clients and a central pillar of our daily operations. Job Summary: The Front Desk Representative will manage our front desk and play a vital role in customer engagement and operational efficiency. This position requires a blend of excellent customer service, sales support, and administrative skills. You will be responsible for handling all incoming inquiries, coordinating between sales and service teams, and ensuring the smooth running of the office. Key Responsibilities: 1. Inquiry Management & Customer Service: Serve as the primary point of contact for all incoming inquiries via phone, email, and walk-in customers. Greet clients and visitors with a positive, helpful attitude. Provide accurate information about our products (e.g., commercial ovens, refrigerators, cooking ranges) and services (installation, maintenance, repairs). Professionally handle and direct all incoming calls to the appropriate department or personnel. 2. Sales Support & Coordination: Handle initial sales inquiries and qualify potential leads before passing them to the sales team. Make outbound follow-up calls to customers regarding quotations, product inquiries, and pending orders. Assist the sales team by scheduling appointments, preparing quotations, and maintaining a customer database (CRM). Proactively engage with potential clients over the phone to introduce our products and generate new leads. 3. Service Call Management & Coordination: Log all customer service complaints and repair requests accurately in our system. Coordinate with the technical service team to schedule service visits, installations, and maintenance appointments. Act as a liaison between the customer and the service technicians, providing timely updates on service status. Ensure customer issues are resolved efficiently by facilitating clear communication and follow-up. 4. Administrative & Operational Duties: Manage the reception area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail, couriers, and deliveries. Maintain and update company records, including client information, sales logs, and service reports. Assist with basic administrative tasks such as filing, data entry, and preparing reports. Manage office supplies inventory and place orders when necessary. Qualifications and Skills: Education: A Bachelor's degree in any discipline is preferred. Experience: Minimum 1-3 years of proven experience in a front desk, customer service, tele-sales, or administrative role. Experience in a similar industry (equipment, hardware, electronics) is a strong advantage. Communication: Excellent verbal and written communication skills in English, Hindi, and Gujarati. Technical Skills: Proficient in MS Office Suite (Word, Excel, Outlook) and comfortable learning new software (e.g., CRM systems). Interpersonal Skills: A pleasant, professional demeanor with strong interpersonal and customer service skills. Organizational Skills: Exceptional organizational and multitasking abilities with a keen eye for detail. Attitude: A proactive, self-motivated individual with a positive attitude and the ability to handle pressure gracefully. Personal Attributes: Customer-centric mindset with a passion for helping people. Confident and articulate telephone manner. Ability to work independently as well as part of a team. Reliable, punctual, and highly organized. What We Offer: A competitive salary package. A professional and supportive work environment. Opportunities for growth and professional development. A dynamic role at the heart of a growing company. How to Apply: Interested candidates are invited to send their updated resume and a brief cover letter to info@squareconsulting.in with the subject line: "Application for Front Desk Representative" .
AutoCAD Designer – Mechanical (Degree/Diploma) Location: Ichhapore, Surat, Gujarat Company: [Client - SQuare Consulting (INDIA)] – A Leading Kitchen Equipment Manufacturing Company Employment Type: Full-Time, On-Site About the Role: We are seeking a Mechanical AutoCAD Designer to join our growing team in Surat. The ideal candidate will be responsible for designing and drafting kitchen equipment layouts, components, and fabrication drawings using AutoCAD and related design tools. You’ll work closely with our production and engineering teams to ensure precision, functionality, and quality in every project. Key Responsibilities: Prepare detailed 2D drawings and technical layouts for commercial kitchen equipment and fabrication units. Convert design concepts and sketches into precise AutoCAD drawings and mechanical plans. Work collaboratively with production, fabrication, and installation teams to ensure design feasibility and accuracy. Maintain and update design documentation, drawings, and project records. Assist in design improvement, prototyping, and customization as per client and project requirements. Ensure all designs comply with manufacturing standards and safety norms. Qualifications: Education: Diploma or Degree in Mechanical Engineering or a related field. Software Skills: Proficiency in AutoCAD (2D essential; 3D knowledge is an added advantage). Experience: Preferred: 1–3 years of experience in equipment design or fabrication drawings (preferably in kitchen or sheet metal industry). Freshers with strong AutoCAD knowledge and willingness to learn are welcome to apply. Ideal Candidate Profile: Strong attention to detail and accuracy. Good understanding of mechanical drawings, materials, and fabrication processes. Ability to work on multiple projects with tight timelines. Team player with good communication and problem-solving skills. What We Offer: A professional and growth-oriented work environment. Hands-on exposure to commercial kitchen and fabrication projects. Mentorship and on-job training for freshers. Competitive salary based on experience and skills. Interested candidates can apply via LinkedIn or send their CV and sample drawings to [info@squareconsulting.in] with the subject line “Application for AutoCAD Designer – Mechanical”
Company Description SQuare Consulting India is a pioneering firm in Business Expansion and Franchise Management Consulting, based in Gujarat. With extensive expertise across various industries, the company offers a unique advantage, termed SQuareEDGE, ensuring tailored solutions for its clients. SQuare Consulting emphasizes transforming costs into investments, helping businesses achieve growth and maximize opportunities. Dedicated to creating a supportive environment, the company works across industries and regions to deliver exceptional services and drive rapid business success. Role Description This is a full-time, on-site role for an AutoCAD Designer based in Surat. The AutoCAD Designer will be responsible for creating accurate architectural, construction, and space planning drawings using AutoCAD software. Key responsibilities will include designing, drafting, reviewing, and modifying drawings as per project specifications. Collaboration with the project team and clear communication will be essential to meet project timelines and deliver high-quality work. Qualifications Proficiency in creating detailed Architectural Drawings and Construction Drawings Expertise in Space Planning and understanding project requirements Strong Communication skills to collaborate with team members and articulate concepts effectively Attention to detail and ability to produce accurate and precise drawings Proficiency in AutoCAD software and familiarity with industry standards Relevant diploma or degree in architecture, interior design, or a related field Work experience in building design or relevant industries is a plus