Springboard Research

About Springboard Springboard is on a mission to bridge the global skills gap through transformative online training in Healthcare, AI, and Technology. Our learner-first approach blends technology with deep human support — mentors, instructors, advisors, and coaches. The Opportunity We’re expanding rapidly into new Allied Health and Tech programs. To support this growth, we’re hiring a seasoned Canvas LMS Administrator who can manage complex configurations, solve technical challenges, and build scalable systems for new programs and enterprise partners. If you’re proactive, detail-oriented, and great at building systems that “just work,” you’ll play a key role in shaping Springboard’s learning platform. Location Remote — India or Philippines only. What You’ll Do Canvas Platform Administration Serve as the primary Canvas admin (configuration, permissions, sub-accounts, course setup) Manage LTIs, SSO, APIs, and third-party tool integrations Optimize Canvas workflows for new program launches and enterprise use cases Partner with Instructure for product updates, roadmap insights, and escalations Troubleshooting & Support Provide fast, high-quality support to LX, Ops, instructors, mentors, and Program Success Resolve issues related to configuration, access, grade passback, automations, and LTIs Reduce recurring issues with documentation and scalable fixes Customization & Problem Solving Build solutions using Blueprint courses, custom roles, APIs, JS/CSS, and automations Create scalable templates and workflows for new health and tech programs Quality & Operational Excellence Maintain documentation, issue tracking, and release notes Partner with LX, Product, and Engineering for course QA and program rollouts Monitor Canvas updates and recommend internal adjustments Cross-Functional Collaboration Work with Product & Engineering on integrations and platform improvements Support enterprise implementations (Amazon Career Choice, university partners) Ensure seamless learner and instructor experience end-to-end Required Skills Core LMS & Canvas Skills 7+ years LMS administration (Canvas, Moodle, Blackboard, D2L) 3+ years hands-on Canvas administration Sub-accounts, permissions, SIS imports, and course architecture Blueprint courses Canvas APIs & developer keys LTI app setup and management SSO (SAML, OAuth, basic troubleshooting) Canvas theming (JS/CSS — basic to moderate level) Technical & Analytical Skills Strong troubleshooting instincts Data workflows, grade passback debugging Ability to translate business requirements into Canvas-based solutions Understanding of integrations with Product/Engineering systems Soft Skills Excellent communication and stakeholder management Ability to work in ambiguous, fast-moving environments Strong documentation and system-building mindset Comfortable “pushing” conversations to move work forward Preferred Skills Experience in high-scale online learning organizations (bootcamps, employer-sponsored learning) SCORM or instructional design familiarity Experience with healthcare or workforce development programs Fluency with AI tools and process automations Work Hours 3pm to 12am IST. 2–4 hours overlap with US hours. Interested? Apply here: ln.run/VnNVe Skills:- Canvas, SCORM, Learning Management System (LMS), LMS administration, Canvas APIs, Moodle, Blackboard and D2L