Job
Description
MasterCard Data Services is seeking an accomplished Specialist, Product Manager to support the evolution of its Mastercard Intelligence Center products. These products are at the heart of a world-class analytics eco-system built on a universe of behavioral data. They help everyday business users to make smarter data-driven decisions which move the needle on business performance. Our Product Managers are listening to our customers and driving new innovations in self-service analytics and diagnostics. Product Managers in Data Services at Mastercard: Translate a deep understanding of our customers into products and solutions that drive significant customer value Balance the long-term direction of a product with today s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments Set product direction with coordination, not isolation taking into account how our products all work together to serve customer needs Job Overview: Support data strategy, validations, and customer operations across all of Mastercard s Business Intelligence suite of products Develops guardrails, establishes best practice templates, and engages with cross-functional stakeholders to ensure timely, and robust data systems Supports data democratization efforts, our analytic data lake projects, operational excellence, usage analytics, and developer / data science experience Defines business and technical requirements and manages relationships of technical resources and our global technology organization to maintain these efforts Major Accountabilities: Leads data validations and customer operations efforts, with a heavy emphasis on data lineage, data democratization, and setting up robust data processes to support data integrity Supports broader Mastercard data strategy efforts, including our data democratization efforts, analytic data lake, and other operational excellence efforts Supports our analytics, developer and data science experience efforts Supports global product usage data strategy, including usage tracking, KPI definition, and maintenance of our various product tracking systems Education: bachelors degree in business, data science, information technology, or equivalent work experience Knowledge / Experience: 2-4 years related work experience, preferably in Financial Services Experience in product management, product development, data science, data engineering, and/or project management desirable Skills/ Abilities: Experience with data analytics tools and big data (SQL, Hadoop, etc) Strong interpersonal, written and verbal communication skills Strong organizational, planning and follow-up skills Strong analytical skills desirable Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard Self motivated with a proven track record of delivering success while operating within a team
