Specialist - Architecture

Role description

Job Summary Location- Bangalore

Provide technical support and enhancements for Claude AI workflows integrating automation and ensuring AI governance and compliance in a hybrid work model

Job Description

2-4 years in technical support automation or a junior engineering role Handson Claude experience demonstrate practical use and verify results Practical scripting ability Python preferred build and maintain small automations beyond ticket handling API integration experience proficient with REST APIs authentication JSON and troubleshooting failed requests Understanding of access permissions and secure handling of internal data when connecting Claude to other systems Strong written English skills most communication is asynchronous and written Serviceminded patient with nontechnical users and precise in documentation Disciplined tracking of support requests changes and followups Knowledge of Agentic AI concepts to enhance autonomous AI workflows Familiarity with AI Governance Compliance to ensure ethical and secure AI operations Experience in AI platform engineering to support and improve AI integrations
Note Candidate must work from client location at Manyata Tech Park in a hybrid model

Roles and Responsibilities

Provide daytoday Claude AI support including onboarding and access issue resolution following established processes

Assist users in translating practical needs into effective Claude workflows troubleshoot and escalate with clear reproduction steps

Collect user feedback and recurring issues to implement small improvements in Claude workflows

Maintain concise runbooks examples and FAQs to facilitate reusable answers for common queries

Configure test and troubleshoot Claude connectors to approved internal tools and data sources

Implement welldefined connector improvements under technical review from the Lead AI Engineer

Develop test and maintain reusable Claude skills for recurring tasks incorporating user feedback

Build and maintain small scripts and APIbased automations to streamline Claude workflows and reduce manual tasks

Test changes with representative tasks document permissions limitations and maintain delivered connectors skills and automations

Ensure AI governance and compliance standards are met in all AIrelated workflows and integrations

Support AI platform engineering efforts to enhance Claudes integrations and operational stability

Collaborate with specialists for complex integrations platform changes and security decisions

Skills

Mandatory Skills : AI/Generative AI, Claude Code, GitHub Co-Pilot, Prompt Engineering, Python

About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert