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Spanish Language Expert

Niit Learning Systems

2 - 3 years

6 - 7 Lacs

Gurugram

Posted:15 hours ago

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Job Description

Senior Training Coordinator- Multilindual (Spanish) is responsible for coordinating and scheduling arrangements for delivery of training programs, events and workshops, including all logistical support. He/she is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment.

1. Ensure onsite training event activities are performed as per the Event Readiness Process/System

2. Booking the venue for offsite activity or social events and Provide Emergency support / help for training.

3. Ensure the training Facilities are setup correctly and have the necessary equipment Management at facility.

4. Communicate with instructors and outside vendors in both written and spoken correspondence.

5. Coordinate and block Instructors dates & timing in lines with the training and workshop calendar.

6. Must be well versed with MS Office Tools such as Excel, Word and Power Point.

7. Assist the trainers/customers with the Training Administration issue/query via Phone, E-mail.

8. Provide the customer with resolutions / Training scheduling options.

9. Gather additional information about reported issue.

10. Perform detailed case analysis and document the case in the system and generate ticket.

11. Generate daily / weekly reports for the customer on Microsoft Excel.

12. Perform Training Management activities on the Learning Management Systems:

  • Enrolment activities
  • Class scheduling
  • Class cancellation / rescheduling
  • Evaluate Class profitability
  • Class readiness Coordinating with the vendor
  • Communication to Delegates & Vendors
  • Feedback Analysis
  • Purchase Order Generation
  • Maintain Basic Financial Reports

Interested ones, please share your cv at srishti.gupta@niitmts.com

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Skills Required

spanish speaker Voice Process Customer Support Spanish International Voice Process Client Success Blended Process lms admin

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