We are looking for a sharp, proactive intern who loves organizing information, helping users, and improving product quality. This is a junior role designed for someone who wants to learn SaaS inside out while owning meaningful responsibilities across support, QA, content, and community. What You'll Do Support (Level 1) Respond to customer queries Try to reproduce issues Create clean tickets for developers Follow up with users after fixes Documentation & Content Write help articles, guides, and “What’s New” updates Capture screenshots and short walkthrough videos Maintain the help center and changelog Proofing Releases Test new features before release Log bugs with clear steps and screenshots Social & Community Post product updates on social channels, emails etc Monitor & post on relevant communities (Reddit, Twitter, etc.) Collect testimonials and simple case studies User Understanding Join user calls to observe workflows Document insights and suggestions User reach-outs to understand what’s working / what’s not and document insights Job Type: Full-time Pay: From ₹5,000.00 per month Work Location: In person
Role Description This is a full-time on-site role for a Full Stack Engineer , located in Mumbai. The Full Stack Engineer will be responsible for designing, developing, and maintaining web applications using Laravel for back-end development and Angular or Vue.js for front-end development. The role involves collaborating with cross-functional teams to build scalable and reliable software solutions, integrating front-end and back-end systems, debugging and resolving technical issues, and ensuring smooth performance and a high-quality user experience. Qualifications: Proficiency in Back-End Web Development using Laravel (PHP) and full-stack development practices Strong expertise in Front-End Development with Angular or Vue.js , along with HTML and CSS Good understanding of responsive UI development Experience with software development workflows, including coding, testing, and deployment Strong problem-solving skills and ability to work effectively in a collaborative startup environment Familiarity with modern development frameworks, tools, and version control systems is a plus