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Solutions Manager-Affluent_BRANCH BANKING_0733_8087_1002860

Kotak Securities Ltd
Chennai

Posted:5 hours ago

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Job Description

A Solutions Manager – Affluent delivers customised CMS and digital banking solutions for affluent clients while driving revenue, product adoption, and service quality.

  • Ensures seamless client onboarding by coordinating across internal teams and validating solution readiness.
  • Monitors performance of implemented solutions to maintain reliability and client satisfaction.
  • Identifies cross‑sell and up‑sell opportunities across cash management, digital banking, and investment products.
  • Collaborates closely with compliance and technology teams to uphold regulatory standards and solution integrity.
  • Resolves client issues promptly through proactive communication and structured problem‑solving.
  • Supports continuous improvement initiatives that enhance client experience and strengthen long‑term relationships.

Skills Required

Branch Banking Banking Service Quality Client Onboarding Client Satisfaction Cash Management Investment Products Continuous Improvement Problem solving

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Kotak Securities Ltd

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