SoftSmart Solutions

Your main responsibilities as a Telecaller at SoftSmart Solutions will involve making outbound calls to potential customers, explaining our products/services, and addressing initial queries from leads. You will be expected to establish strong relationships with prospective clients over the phone and schedule product demos to showcase our offerings. Following up with leads to maintain engagement and guiding them through the sales funnel will also be part of your daily tasks. During demo deliveries, you will conduct engaging and professional software demonstrations customized to the specific needs of the clients. It will be essential to highlight the key features and benefits of our software during live or virtual sessions, addressing any customer queries or concerns effectively and providing suitable solutions. Collecting feedback from demo sessions will also be crucial for improving future presentations. In general, you will be responsible for maintaining accurate customer information in the CRM system, ensuring seamless customer onboarding by collaborating with the sales and support teams, and offering valuable feedback to the management team regarding customer needs and market trends. SoftSmart Solutions is a reputable company that offers various services such as software development, digital marketing, and web development. Established in 2016, we specialize in providing top-rated, customized software solutions tailored to our clients" requirements. Our experienced team, with over 5 years of expertise, ensures that clients receive high-quality services at competitive prices.,