Softcode Solution Services

2 Job openings at Softcode Solution Services
Customer Care Executive hyderabad 0 - 1 years INR 2.0 - 3.25 Lacs P.A. Work from Office Full Time

Customer Service Executive Inbound (Banking) Location Experience & Qualification Experience: Freshers to 1 year (on papers) Education: Graduation (any discipline) is mandatory Languages Required English + Hindi English + Tamil English + Kannada Employment Type Full-Time, 24/7 rotational shifts with one rotational weekly off Shift Timings Rotational Shift Salary INR 17000 to 18000 CTC Role Overview We're seeking enthusiastic and customer-focused individuals to join our inbound banking customer service team. You will handle customer inquiries with empathy and precisiondelivering meaningful resolutions and ensuring a high level of service quality and satisfaction. Key Responsibilities Respond to inbound customer calls promptly and professionally Address queries related to banking products, services, account status, and transactions accurately and courteously Uphold regulatory, compliance, and bank-specific standards (e.g., KYC, AML) Log all customer interactions in the system accurately Identify opportunities for cross-selling or educating customers about additional services (where applicable) Escalate complex issues to the appropriate team in a timely manner Maintain a calm and empathetic attitude when resolving customer complaints Meet individual and team performance metrics (e.g., resolution time, customer satisfaction) jobs.standardchartered.comjobdescriptionandresumeexamples.comResumeDesign.ai Required Skills & Attributes Excellent verbal communication in assigned languages Strong listening and problem-solving skills Ability to work fast-paced rotational shifts with flexibility Professional phone etiquette Basic computer skills for interacting with CRM systems or internal tools jobs.standardchartered.comjobdescriptionandresumeexamples.com Why Join Us? Jumpstart your career in banking customer service Friendly work environment with structured training and development Competitive compensation for entry-level roles Opportunity to work in a dynamic, multi-lingual environment How to Apply Walk-in with your resume on below address and walk out with Offer in hand. Address: Fortune 9, 3rd Floor, Somajiguda (Opposite Yashoda Hospital ) NOTE: Mention my name on top of your resume as SYED

Walk-in Drive | HCC Medical Coders || Experienced || Hyd & Vijayawada vijayawada,hyderabad 1 - 5 years INR 3.25 - 6.0 Lacs P.A. Work from Office Full Time

Job Description HCC Medical Coders / Senior Medical Coders We are hiring experienced professionals for the following positions both Certified & Non-Certified : Senior Medical Coder Locations: Hyderabad & Vijayawada Experience: Minimum 1.5 years in HCC coding Contact: +91 9346490075, +91 7013515135 Roles & Responsibilities: Review medical charts and assign accurate ICD-10-CM codes for HCC. Ensure compliance with CMS and payer guidelines . Maintain high accuracy, productivity, and quality standards . Collaborate with QA teams to resolve discrepancies and reduce coding errors. Mentor junior coders (for Senior and SME roles). Support process improvements and coding best practices. Preferred Candidate Profile: Minimum 1.5 years of HCC coding experience. Strong knowledge of ICD-10-CM & risk adjustment models . Proficient in medical terminology, anatomy, and physiology . Detail-oriented, analytical, and highly organized. Excellent communication and teamwork skills. Prior experience mentoring or leading a team is a plus (for Senior/SME roles). Key Skills: HCC Coding & Risk Adjustment Models ICD-10-CM coding expertise Medical Terminology & Anatomy knowledge Accuracy, attention to detail, and compliance-focused Productivity management and quality assurance Documents to Carry for Walk-in Drive: Updated Resume Experience Letters Last 3 Months Payslips ID Proof Interested candidates kindly fill the below form https://forms.gle/ojRvgFT9m28hUNe46 NOTE: For Vijayawada Drive Contact us Time : 9:00 AM Date : 22- August- 2025 Venue : 4th floor, Medha IT Park, Sy. No. 53, Kesarapalli, Vijayawada, IT Park Rd, Gannavaram, Andhra Pradesh 521102 https://maps.app.goo.gl/9b8njgckpA2QS14P9