The Training Coordinator will work on five packages: Work package 1 Seeking Training Partnerships Maintaining regular outreach with different institutions and organisations to offer the program s Creating opportunities for training by organising meetings with government, non-government and academic institutions to explore technical or scaling partnerships Understanding partner s need and conceptualising an overall training plan Reaching out to participants from different sectors to ensure enrolment in courses and training Finalising parameters of participation for courses and training programs and ensuring regular and clear communication to the participants enrolled Maintaining open communication with stakeholders regarding training activities. Role: The role entails seeking out organizations for offering technical trainings to various government and non-government institutions, along with facilitating training through the SNEHA Academy, Partnerships and Scaling and Collaborations and Outreach components of Educational Requirement: MPhil/Master s degree in Gender Studies/ Women Development Experience: At least 5 to 7 years of experience of training in maternal and child health Location: He/ She will travel in different locations of India as per the training requests received by the program. Travel within Mumbai and outside mandatory for this role. Reports to: Program Director Apply: Applications are to be sent via email to recruitment@snehamumbai.org with the Subject line: Training Coordinator- MCH Work package 2 Program Development Creating and implementing training programs, including developing training materials, selecting training methods and ensuring alignment with the organisation s need. Ensuring training programs meet the governmental and non-governmental standards Updating and innovating different engaging methods of training offline and online Coordinate with vendors for incorporating the relevant materials through videos, audios and text summaries through learning management system Work Package 3 Coordination and logistics Organizing training sessions and managing schedules Ensuring smooth logistics, including venue equipment and materials Seeking the training budget, managing and tracking expenses Ensuring the communication about the training information or the course reaches the participant Ensuring the pre and post evaluation processes of the training are followed in time Work Package 4 Training Facilitation Facilitating online/offline trainings through training programs, workshops and courses offered Facilitating online/offline trainings with partner organizations through Partnerships and Scaling Facilitating online/offline trainings through Collaborations and Outreach to expand the reach of Addressing participant s questions and queries in the entire training process Track employee participation and attendance for training sessions, ensuring that all required personnel attend. Maintaining records of the trainings conducted Process documentation and report writing of the trainings conducted Assessing the effectiveness of training through the administration of end line evaluation forms provided to the participants and received back in time for analysis Ensuring feedback of the training from the participants to evaluate the success of training and follow-up with them to assess application of the training a) Proven ability to manage the training package independently b) Sound values and work ethics c) Implementation experience in the field of violence against women and children or health sector BEHAVIOURAL COMPETENCIES a) Demonstrable self-starting skills and ability to complete projects. b) Effective communication, personal and interpersonal skills. c) Excellent organisational and planning skills Come and be a catalyst for innovation and positive change apply today to shape the future with

1. Financial Compliance Statutory Obligations: Ensure adherence to all financial statutory compliances, including payroll processing, timely filing of returns (TDS, FCRA, Income Tax), and coordinating audit responses. Manage communication with auditors and tax authorities. 2. Accounting Documentation: Oversee the reconciliation of accounts, validate accounting entries, and ensure proper documentation for all transactions, including donations, grants, and income accounting. 3. Procedure Management Capacity Building: Ensure the up-to-date dissemination of financial procedures, conduct finance inductions, and provide capacity-building support to stakeholders and teams, 4. Technology System Standardization: Drive improvements in accounting systems, promote automation, and ensure consistent financial principles across all domains, enhancing data management 5. Banking, Payments, Document Security: Oversee all banking activities, payment processes, and related documentation. Ensure secure filing and storage of all financial records, both physical and digital. 6. Team Leadership Collaboration: Manage the finance team, distribute work effectively, and identify training needs. Organize team meetings and collaborate with program teams to ensure smooth finance - Experience in Managing/Monitoring Large Budgets / Multi-Donors: Ability to handle complex financial landscapes involving multiple stakeholders. - Relevant Experience in Creating and Applying Financial Management Tools: Expertise in developing and implementing financial tools to support efficient management. - Donor Procedures and Compliances: In-depth knowledge of donor-related financial regulations and procedures. - Knowledge of India Law for Non-Profits: Expertise in the legal framework surrounding non-profits in India, especially regarding scrutiny proceedings. - Accounting and Management Control: Strong understanding of accounting principles and management control systems. - Knowledge of Accounting and Budgeting Tools: Familiarity with the tools and systems used in financial management and budgeting. - Financial Structure of Indian Non-Profits: Knowledge of the financial structures, preferably for public charitable trusts. - Project Management Fundamentals: Understanding of project management concepts, especially related to financial aspects in non-profit environments.

Logistics Arrangements for Meetings, Events, and Visitors: Coordinate logistics for meetings, events, and visitor arrangements (venue booking, transportation, refreshments, etc.) Support project team for maintaining petty cash for project related expenses To assist the purchase process for the assigned program entry in purchase tracker, follow up with the vendors for timely submission of Invoice / challan etc. Maintaining records of the purchases. Periodic visits to allocated program s center s/sites to understand / collate any requirements vis-a-vis maintenance, repairs, electrical connections Role: He/ She required to assist with general logistic activities at the assigned program as well as for Central Operations work. He / She will be required to manage all logistics activities including the responsibility of assisting with the purchase and inventory management systems. Experience: Minimum 3 to 5 years Location: Across Mumbai Reports to: Coordinator- Program Logistics Apply: Applications are to be sent via email to damini.pandey@snehamumbai.org with the Subject line: Officer- Program Supervision of Housekeeping and Pantry Services: Supervision of housekeeping and pantry services at project offices/ centers Managing Logistics Tasks (Repairs, AMC, and Dispatch): Managing other Logistics tasks such as repairs and maintenance, AMC for Pest Control / water purifier/ water dispenser, dispatch and courier for assigned program Attending phone calls, filing, physical inspection of purchases, managing printing and stationery requirements, correspondence, etc. To assist with Fixed Asset Management physical verification of assets in locations for the allocated program/s, maintaining record of the physical assets of the organization, periodic physical verification keeping the track of the same. Timely maintenance whenever required. Assist with inventory management physical inspection and count, data entry Any other task/activity assigned to fulfill Logistics goals Report weekly to the Coordinator Logistics on the status of work Ensure documentation is complete on a monthly basis BEHAVIOURAL COMPETENCIES: Ability to Plan, negotiate and eye for detail Vendor Management, stakeholder management and team management Ability to take initiative and good grasping skills Ability to communicate in English, Hindi and Marathi oral and written Computer literate, preferred proficiency in Word, Excel Willingness to travel within Bhiwandi Mumbai Come and be a catalyst for innovation and positive change apply today to shape the future with us!

The Training Coordinator will work on five packages: Role: The role entails seeking out organisations for offering technical trainings to various government and non- government institutions, along with facilitating training through the SNEHA Academy, Partnerships and Scaling and Collaborations and Outreach components of the Educational Requirement: MPhil/Master s degree in Gender Studies/ Women Development Experience: At least 5 to 7 years of experience of training in gender Location: GTB. He/She will travel in different locations of India as per the training requests received by the program. Travel within Mumbai and outside mandatory for this role. Reports to: Program Director Apply: Applications are to be sent via email to damini.pandey@snehamumbai.org with the Subject line: Training Coordinator

Develop monitoring framework to track the progress of program activities Overseeing field level data collection to ensure valid data and ensuring ethical compliance Undertake data processing and analyze data collected for monthly, quarterly and annual reports Disseminate findings from monitoring/evaluation data to program and managerial team Role: The Monitoring and Evaluation Coordinator will be responsible for the quantitative evaluation and implementation and management of the monitoring system of the program. Educational Requirement: Masters Degree in Economics / Statistics / Commerce / Social Sciences/Public Health or allied fields Experience: At least 3 years of experience in the design and implementation of ME/MIS in development projects

identification of key partners, stakeholders, CBOs, NGOs and Service Providers in the area; for further Filling of CommCare forms on the activities completed. Ensure error free data entry and submission. Documentation of case stories from the field on monthly basis and submission to the PO following the Other duties as assigned by the community project coordinator and project officer. Role: Conducting regular awareness health talks, Exhibitions at the PHCs and hospitals on ANC/ PNC, Immunization, Family planning, nutrition and allied topics. Experience: Minimum 2-3 years of experience working in the community and public

- Provide immediate crisis counseling and emotional support to survivors (women/girls) of violence. - Carry out crisis interventions to ensure the survivor s immediate safety and well-being. - Offer guidance and assist survivors in accessing referral services. - Collaborate with the Centre Administrator (CA) to organize and strategize appropriate - Prepare survivors to share their details for medical history documentation. - Collect and record detailed case histories of women and girls to facilitate counseling and - Network with relevant agencies (police, legal, health, NGOs) to ensure comprehensive support for survivors. - Make appropriate referrals and help devise long-term support plans for the survivors recovery. 5. Administrative Responsibilities: - Maintain accurate case records, logs, and registers. Role: This includes addressing common mental health issues, suicide risk assessment, psychoeducation, and ethics such as self-care and boundaries. Educational Requirement: Master s Degree (Counselling/Social Work/Psychology/any other masters in social science) Experience: At least 5 years work experience in crisis counselling - Write referral letters, collect, enter, and share relevant data with the CA for proper case management. - Prepare detailed case studies for tracking and reporting progress. - Oversee the crisis helpline, responding to calls and documenting each case to ensure proper follow-up and support. - Assist in organizing and planning events for the One-Stop Centre (OSC). - Support the CA in preparing behavior change communication materials or training modules. - Adhere to OSC values, policies, and guidelines in all actions. - Conduct training and awareness sessions for healthcare professionals within the hospital - Perform any other duties as assigned by the Centre Administrator (CA). 1. Commitment to Gender Equality Women s Rights: - Strong and unwavering belief in advocating for gender equality and the empowerment of women, ensuring their rights are protected and upheld in all aspects of work. - Ability to remain impartial and set aside personal biases, including religious, cultural, or socioeconomic beliefs, when working with survivors of violence. Demonstrates a non- judgmental approach. - Deep understanding of others emotions, offering support with genuine compassion. Ability to create a safe, non-threatening environment for survivors. 4. Adaptability Resilience: - Flexible in the face of changing circumstances, and resilient in managing the emotional demands of crisis situations. Enthusiastic about community engagement and networking. - Strong sense of responsibility, professionalism, and adherence to ethical standards in all aspects of the job. Maintains high personal and professional integrity. 6. Availability Flexibility: - Willingness to travel as required within Mumbai and surrounding areas, as well as to work flexible hours, including evenings and weekends, when necessary for case intervention. 7. Emotional Strength in High-Pressure Situations: - Ability to remain composed and focused in stressful, high-stakes environments, ensuring a calm and supportive presence in crisis situations. Behavioural Competencies: 1. Effective Communication Skills: - Excellent verbal and written communication abilities. Capable of articulating sensitive matters with clarity, empathy, and discretion. 2. Strong Interpersonal Skills: - Builds rapport easily with diverse individuals, fostering trust and cooperation. Approaches interactions with respect and empathy, making survivors feel heard and valued. - Demonstrates strong analytical skills to assess situations and develop thoughtful, practical solutions. Approaches challenges with a calm, logical mindset to drive effective outcomes. - Works effectively with a variety of stakeholders, including government bodies, NGOs, and community organizations, to coordinate resources and support for survivors. Enthusiastic about building and maintaining professional relationships. - Remains calm and decisive during crises, quickly assessing needs and implementing solutions to address the situation at hand. Able to provide immediate guidance and take appropriate action. - Skilled in managing multiple tasks efficiently, ensuring timely intervention and thorough follow- up. Maintains organized records, case files, and schedules despite a demanding workload. - Proactively seeks opportunities for personal and professional development. Stays informed on best practices, emerging trends, and relevant research in crisis counseling and gender-based violence. Come and be a catalyst for innovation and positive change apply today to shape the future with us!

Achievement of program deliverables and key result areas on different components of child health and nutrition, maternal and newborn health, family planning and prevention of violence against women and children. - Planning and implementing project activities in coordination with Program Coordinator (PC) and field team Subject line: MCH-Aahar Direct Intervention Role: This role involves planning and implementing project activities, such as of child health and nutrition, maternal and newborn health, family planning and prevention of violence against women and children. Educational Requirement: Bachelor s degree or equivalent Experience: Minimum 5yrs experience of Supervision and relevant field experience

- Stakeholder Coordination: Regularly engage with key stakeholders to understand and address administrative needs across programs and domains, ensuring timely and efficient fulfillment of requirements. - Resource Planning: Proactively anticipate and plan resource needs based on budgetary guidelines and stakeholder directives, ensuring cost-effective resource utilization. - Facilities Management: Lead facilities management operations in collaboration with programs and domains to ensure timely deliverables and overall satisfaction. - Event Logistics: Manage all aspects of event planning, including venue selection, booking, catering, and coordination with vendors to ensure smooth execution of program events. - Vendor Management: Coordinate with external vendors for event-related services such as catering, transportation, and equipment rental, ensuring cost-effective solutions that meet program requirements. - Event Execution: Oversee the set-up, execution, and breakdown of events, ensuring everything runs on schedule and aligns with the programs goals and objectives. - Guest and Staff Coordination: Manage guest lists, invitations, and internal communications to ensure staff and guests are well-informed and all event details are efficiently executed. - Security Management: Oversee security management on company premises, including conducting regular audits and surveillance to safeguard staff and property. - Emergency Preparedness: Plan and implement emergency preparedness strategies, including mock drills and safety measures, to ensure the safety of staff and resources. - SOP Implementation: Lead the implementation of Standard Operating Procedures (SOPs) related to security and administrative processes, ensuring compliance and proposing policy improvements where - Admin Budget Preparation Monitoring: Prepare annual administrative budgets and monitor expenditures against these budgets. Raise red flags if expenses exceed the allocated budget. - Procurement Management: Negotiate with vendors and suppliers for better rates and services, ensure timely procurement, and maintain vendor databases to ensure transparency and avoid favoritism. - Office/Center Space Identification Negotiation: Oversee the identification, negotiation, and finalization of office or center spaces for various programs, ensuring alignment with SNEHA s guidelines - Contract Legal Compliance: Ensure compliance with contract labor regulations and legal documentation, providing administrative and legal support for smooth organizational operations. - Asset Tracking: Maintain accurate records of fixed assets, tag them as per the prescribed process, and verify their availability bi-annually. - Asset Compliance: Ensure proper tracking, maintenance, and compliance related to fixed assets within the organization. - ERP Process Automation: Lead the understanding and implementation of administrative processes through the Synergy ERP system. Ensure adherence to established workflows and assist in the - ERP System Management: Work closely with the IM team to ensure that ERP requests, formats, and processes are efficiently implemented and tested. - Team Training: Provide training to the admin team and organization-wide users on new processes in the ERP system and gather feedback to improve its performance. - Administrative Support: Provide continuous administrative support across all functions and ensure compliance with organizational standards. - Government Relations: Coordinate with government officials for administrative and facility-related services, ensuring proper legal and statutory compliance. - Documentation Legal Compliance: Support documentation and ensure compliance in various administrative tasks, including contract labor and statutory requirements - Technical Proficiency: Strong working knowledge and understanding of technology, particularly ERP systems, to manage administrative tasks efficiently and automate processes. - Process Improvement: Expertise in designing, improving, and optimizing administrative processes to enhance efficiency, streamline workflows, and meet organizational goals. - Emotional Intelligence: Ability to understand and manage emotions, both personal and professional, to build strong relationships, resolve conflicts, and foster collaboration with diverse personalities. - Influencing Skills: Strong capability to influence and persuade others, effectively articulating the benefits of administrative practices from an organizational perspective to senior leadership and teams. - Cultural Sensitivity and Diversity Awareness: Sensitivity and understanding of diverse populations and the ability to work with people from varied backgrounds, especially in areas concerning health, nutrition, - Organizational Efficiency: High personal efficiency with excellent time management skills and the ability to prioritize competing demands in a fast-paced environment. BEHAVIORAL COMPETENCIES: - Collaboration: Demonstrates the ability to collaborate effectively with multiple teams, especially in managing the administrative function across different domains, while navigating diverse viewpoints and - Effective Communication: Proficiency in both verbal and written communication, ensuring clarity, conciseness, and transparency in interactions with colleagues, stakeholders, and external parties. - Adaptability: Flexible and able to adjust to changing circumstances, challenges, and organizational needs, particularly in a dynamic work environment. - Leadership Relationship Building: Skilled at leading teams with diverse members, fostering trust, collaboration, and alignment towards common objectives while ensuring team morale and performance. - Conflict Resolution: Ability to navigate conflicts or differences in opinion constructively and create solutions that benefit both individuals and the organization. - Decision-Making Accountability: Demonstrates strong decision-making skills, taking ownership of decisions made in the administrative space, ensuring effective implementation and accountability. - Sensitivity to Issues: A strong sense of empathy and awareness towards the sensitive issues related to health, nutrition, and violence, ensuring that interactions and decisions are culturally and contextually Come and be a catalyst for innovation and positive change apply today to shape the future with us!

Role: Achievement of program deliverables and key result areas on different components of child health and nutrition, maternal and newborn health, family planning and prevention of violence against women and children. Educational Requirement: Minimum graduate (BSW/ MSW preferred) Experience: At least five years work experience in health sector Location: Kurla / Wadala Reports to: Program Coordinator Apply: Applications are to be sent via email to belinda.menezes@snehamumbai.org with the Subject line: Program Officer- MCH Date Of publishing: 13 May 2025 DUTIES & RESPONSIBILITIES CORE RESPONSIBILITIES: TEAM RELATED Planning and implementing project activities in coordination with Program Coordinator (PC), field team and other program teams of SNEHA. Capacity building of volunteers and gat members to take ownership for community engagement and development on MCH identification and refrral Need based training and capacity building of the team. Responsible for MCH related (maternal and newborn health) counselling to survivors of violence against women and children. Ensure the survivors get registered with Health post to avail the services & benefits Ensure the survivors get connected with Asha workers & ICDS Teachers in the community Identify high risk pregnancy and refer them to the higher facility for the further treatment Identify reluctant cases of institutional delivery and Immunization of children. Visit those cases and motivate them for institutional delivery and immunization. Liaoning with government systems like - ICDS, Health Post, Hospitals/SNEHA Women s OPDs and BMC department as per the need for improved health care services by bridging the gap between community and systems. Conduct monthly meetings with Health post staff to discuss MCH work done in the community along with the Asha worker. Coordination with other NGO s having field presence in the community and other stakeholder to create a Building and sustaining effective rapport with different stakeholders including health facilities staff, ICDS, Appropriate and timely documentation of all meetings, events, activities and innovations of the center. To improve primary and secondary outcome indicators of the program. Deliver other program related administrative functions and implementing event Ensuring budget utilization as per the plan and submission of account related documents on time. Trouble shooting at the facility level and community level Based on the program requirement other task can be added Hindi- and Marathi speaking skills are necessary. Effective Communication, personal and interpersonal skills MS Office skills are necessary. Good Documentation and reporting skills Familiarity and some knowledge and exposure of the government systems and information on the various Strong strategic skills understanding the project, making complex decisions, and innovation Negotiation skills BEHAVIOURAL COMPETENCIES Getting organized and ensuring results within timelines Effective delegation setting clear expectations, tracking progress and communicating Prior experience in working with survivors of gender-based violence is desirable. Come and be a catalyst for innovation and positive change apply today to shape the future with us!