SMMA-MEDIA

1 Job openings at SMMA-MEDIA
Facebook & Instagram Ads Specialist / Client Support Manager india 0 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

We are a fast-growing digital marketing agency looking for a Facebook & Instagram Ads Specialist who can not only manage and optimize ad campaigns but also confidently handle client queries, issues, and communication related to Meta ads . This role is perfect for someone who understands Meta Ads deeply and can explain performance, troubleshoot problems, and keep clients satisfied. Key Responsibilities: Facebook & Instagram Ads Management Create, manage, and optimize Facebook & Instagram ad campaigns Monitor performance metrics (CPL, CPA, ROAS, CTR, CPM, etc.) Perform A/B testing on creatives, audiences, and ad copies Scale winning campaigns and troubleshoot underperforming ads Client Support & Communication Handle client questions related to ad performance, leads, and account issues Explain results and strategy in simple, non-technical language Resolve issues related to ads rejection, delivery, billing, or lead quality Maintain strong relationships by providing timely updates and solutions Strategy & Reporting Develop advertising strategies based on client goals Prepare weekly/monthly performance reports Coordinate with creative and copy teams for better results Required Skills & Qualifications: Proven experience with Facebook & Instagram Ads (Meta Ads Manager) Strong understanding of targeting, retargeting, and lookalike audiences Experience handling client communication and problem-solving Knowledge of lead generation campaigns and funnels Ability to analyze data and optimize campaigns for better ROI Excellent English communication (written & verbal) Ability to work independently and meet deadlines Preferred: Experience working with agencies Knowledge of CRM tools and lead tracking Experience in service-based or local business advertising Who Should Apply: If you are confident in Meta Ads, enjoy solving client problems, and want to grow with a performance-focused agency, we’d love to hear from you. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Application Question(s): Are you willing to work on night shift? Work Location: In person