SmartKatch is a growing enterprise B2B SaaS platform powered by advanced AI Analytics that provides continuous, comprehensive and catalytic financial risk intelligence. We are looking for a hands-on Account Manager to own post-sale success, drive adoption and retention, and grow customer lifetime value by expanding platform use across the customers’ business. You will: Drive growth of ARR through upsell and cross-sell of additional modules and use cases. Own the customer lifecycle : onboarding, adoption plans, QBRs, roadmaps, and renewals. Protect and improve NPS by monitoring health signals, leading remediation for detractors, and delivering exceptional CX. Discover unstated needs in coordination with Delivery team by running structured discovery sessions and turning operational pain into product-led solutions. Partner cross-functionally with Sales and Delivery to close expansions and influence roadmap. Maintain commercial discipline : accurate documentation, pipeline forecasting, and regular leadership reporting. You are: An engineering or finance professional with an MBA and 6 years in enterprise account management, customer success, or enterprise sales at a B2B SaaS company. Engineering or finance professionals with 10+ years’ experience may also apply. Exposure to senior level interactions is a must, especially finance, procurement and operations. Proven track record in land-and-expand motions and improving NPS or retention. Strong consultative discovery, stakeholder management, and executive communication skills. Familiar with ERP systems (SAP/Oracle/ Dynamics) or finance-related analytics preferred. Data-driven, organized, and comfortable in a fast-growing environment. Location: Bengaluru On-site with customer travel as needed. Please send your CV and a 1-paragraph example of a customer growth project you have led.
SmartKatch is looking for an experienced DBMS Manager to manage our database systems effectively. This role involves ensuring data security, performance optimization, and seamless integration with other systems. Location: Mumbai Experience: 5 to 10 years Qualifications: Any graduate Additional Skills: MySQL database administration, Azure cloud technologies Key Responsibilities Administer and maintain MySQL databases, ensuring high availability and performance. Design and implement database backup and recovery strategies. Monitor and optimize database performance, queries, and indexes. Manage database security and access controls. Work with development teams to integrate databases into applications. Leverage Azure cloud technologies for scalability and efficiency. Required Skills Strong experience in MySQL administration. Familiarity with Azure cloud services. Knowledge of database architecture and optimization techniques. Strong analytical and troubleshooting skills. Apply Now First Name Last Name Email Qualifications Option 1Option 2Option 3 Specilization Option 1Option 2Option 3 Phone Number Current CTC Expected CTC Upload Your Resume Drag & Drop Files Here or Browse Files 0 of 1 I certify that the information provided is true and complete. Please send your latest CVs to vanitha@goldklix.com
We are seeking a results-driven Sales Manager to lead SmartKatch’s SAAS sales in the Mumbai region. This high-visibility role involves managing client relationships, driving sales strategies, and achieving ambitious revenue goals. Location: Mumbai Experience: 10+ years Qualifications: Any graduate Additional Skills: IT sales, SAAS, Enterprise sales experience preferred Key Responsibilities Develop and execute sales strategies to meet and exceed targets. Identify and pursue new business opportunities in the SAAS domain. Build and nurture long-term relationships with key clients. Present and demonstrate product solutions to clients. Collaborate with marketing and product teams to refine offerings. Analyze sales performance metrics and prepare detailed reports. Required Skills Proven experience in IT sales, particularly in the SAAS industry. Strong negotiation and closing skills. Excellent interpersonal and presentation abilities. Deep understanding of market trends and customer needs. Apply Now First Name Last Name Email Qualifications Option 1Option 2Option 3 Specilization Option 1Option 2Option 3 Phone Number Current CTC Expected CTC Upload Your Resume Drag & Drop Files Here or Browse Files 0 of 1 I certify that the information provided is true and complete. Please send your latest CVs to vanitha@goldklix.com
We are hiring an experienced Infrastructure Manager to oversee the design, implementation, and maintenance of the company’s IT systems. This role is critical to ensuring the reliability and scalability of our technology infrastructure. Location: Remote/Bangalore Experience: 5 to 10 years Qualifications: Any graduate Additional Skills: IT infrastructure management Key Responsibilities Plan, deploy, and maintain IT infrastructure, including servers, networks, and storage systems. Ensure security, data integrity, and optimal performance of IT systems. Implement disaster recovery and backup solutions. Monitor infrastructure health and troubleshoot issues proactively. Collaborate with vendors for hardware and software procurement and support. Lead infrastructure-related projects and upgrades. Required Skills Expertise in IT infrastructure technologies and systems. Proficiency in managing networks, servers, and security systems. Strong troubleshooting and problem-solving skills. Ability to work independently and lead technical teams. Apply Now First Name Last Name Email Qualifications Option 1Option 2Option 3 Specilization Option 1Option 2Option 3 Phone Number Current CTC Expected CTC Upload Your Resume Drag & Drop Files Here or Browse Files 0 of 1 I certify that the information provided is true and complete. Please send your latest CVs to vanitha@goldklix.com