🚨 Only apply if you have proven experience with SMTP configuration, Zoho Mail, and helpdesk platforms like Reamaze. 🧩 The Problem We use Zoho Mail to host two business email accounts: 📧 support@skinnify.co 📧 support@skinnify.de Both emails are integrated with Reamaze ( www.reamaze.com ) for customer support. However, the SMTP connection breaks every few days , requiring manual reconnection inside Reamaze. 🔍 What We Need We’re looking for a skilled SMTP/Email Integration Expert who can: ✅ Investigate and resolve the cause of frequent SMTP disconnections ✅ Configure a long-term, stable SMTP setup between Zoho Mail and Reamaze ✅ Ensure email deliverability and security ✅ Document all steps taken and share best practices to prevent future issues 💼 Role Responsibilities Conduct a technical audit of our current SMTP settings Fix the recurring connection problem completely Optimize for reliability and security Communicate progress clearly with our team Provide a summary report and preventive recommendations ✅ Required Qualifications ⚠️ Proven experience with SMTP configuration and email protocols (SMTP, IMAP, POP) Expertise in Zoho Mail admin settings and authentication (SPF, DKIM, DMARC) Experience with Reamaze or other helpdesk tools Strong problem-solving and documentation skills Able to work independently and deliver results quickly 💡 Why Work With Skinnify? 🎯 One-time remote project with clear scope 💸 Get paid promptly for your specialized expertise 🚀 Contribute to a fast-growing DTC brand 🤝 Collaborate with a lean, agile team that values transparency and outcomes Let’s fix this together.