Job Description: 1. Connecting with minimum 80 to 100 working professionals (prospective students) each day from the leads/database present on Salesforce CRM 2. Generating a pool of prospects by identifying the need of upskilling depending on the student's area of interest 3. Helping prospective students with the detailed information about the programs offered through phone or video counselling & create a strong pipeline 4. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target.
Lead Generation Existing & Interested Customers Language - Odia, Bengali
Key Responsibilities: Make outbound calls to potential U.S. customers via phone/email/chat. Understand customer needs and offer appropriate products or services. Achieve and exceed monthly sales targets and KPIs Maintain accurate records of calls, sales, and customer interactions. Follow up on leads and nurture long-term customer relationships. Handle objections and close deals confidently and efficiently. Work collaboratively with team members. Timing - 5.30pm to 5.30am ( 9hrs Shift )
Make outbound calls to prospective customers to promote travel packages, flight deals, and other services. Follow up on leads generated through campaigns, advertisements, and online inquiries. Identify customer needs and recommend suitable travel solutions. Convert cold and warm leads into confirmed bookings. Upsell and cross-sell additional services like travel insurance, hotel upgrades, and tours. Maintain a pipeline of potential customers and update CRM/call logs. Achieve daily/weekly/monthly sales targets. Report customer feedback, competitor trends, and lead quality to the management team.
Key Responsibilities: Make outbound calls to potential U.S. customers via phone/email/chat. Understand customer needs and offer appropriate products or services. Achieve and exceed monthly sales targets and KPIs Maintain accurate records of calls, sales, and customer interactions. Follow up on leads and nurture long-term customer relationships. Handle objections and close deals confidently and efficiently. Work collaboratively with team members. Timing - 5.30pm to 5.30am ( 9hrs Shift )