Job
Description
You will be working as a Site Reliability Engineer in the Technology Cloud Infrastructure & Enterprise SaaS sector, supporting highly available, secure, and scalable production systems used by global customers. Your primary responsibilities will include: Designing, deploying, and maintaining scalable production infrastructure and platform services to meet SLOs and SLIs. Building and automating CI/CD pipelines, infrastructure-as-code, and deployment workflows to reduce manual toil and accelerate releases. Implementing monitoring, alerting, and observability (metrics, logs, tracing) and maintaining dashboards and runbooks for incident handling. Leading incident response, root-cause analysis, postmortems, and remediation to continuously improve system reliability. Optimizing performance and capacity planning, including cost-efficiency and resource utilization improvements. Collaborating with development, security, and product teams to embed reliability, security, and operational best practices into the delivery lifecycle. Skills & Qualifications: **Must-Have:** Kubernetes Docker Prometheus Grafana Terraform AWS Linux Python **Preferred:** Go Datadog Jenkins Qualifications (Role Expectations): Proven experience operating production distributed systems with a focus on reliability and availability. Hands-on experience defining and enforcing SLOs/SLIs and conducting post-incident reviews. Strong troubleshooting skills across networking, system performance, and application stacks. Practical experience with infrastructure-as-code, CI/CD tooling, and automated testing for deployment safety. Comfort working on-site in India and participating in on-call rotations. This role offers you a collaborative engineering culture with an emphasis on learning, mentorship, and continuous improvement. You will have the opportunity for investment in training and certifications, along with chances to work on large-scale cloud platforms. The compensation is competitive, and there is structured career growth for reliability-focused engineers. If you enjoy ownership of end-to-end reliability, automation-first solutions, and close collaboration with product and platform teams to drive measurable uptime and performance gains, this role is ideal for you. You will be working as a Site Reliability Engineer in the Technology Cloud Infrastructure & Enterprise SaaS sector, supporting highly available, secure, and scalable production systems used by global customers. Your primary responsibilities will include: Designing, deploying, and maintaining scalable production infrastructure and platform services to meet SLOs and SLIs. Building and automating CI/CD pipelines, infrastructure-as-code, and deployment workflows to reduce manual toil and accelerate releases. Implementing monitoring, alerting, and observability (metrics, logs, tracing) and maintaining dashboards and runbooks for incident handling. Leading incident response, root-cause analysis, postmortems, and remediation to continuously improve system reliability. Optimizing performance and capacity planning, including cost-efficiency and resource utilization improvements. Collaborating with development, security, and product teams to embed reliability, security, and operational best practices into the delivery lifecycle. Skills & Qualifications: **Must-Have:** Kubernetes Docker Prometheus Grafana Terraform AWS Linux Python **Preferred:** Go Datadog Jenkins Qualifications (Role Expectations): Proven experience operating production distributed systems with a focus on reliability and availability. Hands-on experience defining and enforcing SLOs/SLIs and conducting post-incident reviews. Strong troubleshooting skills across networking, system performance, and application stacks. Practical experience with infrastructure-as-code, CI/CD tooling, and automated testing for deployment safety. Comfort working on-site in India and participating in on-call rotations. This role offers you a collaborative engineering culture with an emphasis on learning, mentorship, and continuous improvement. You will have the opportunity for investment in training and certifications, along with chances to work on large-scale cloud platforms. The compensation is competitive, and there is structured career growth for reliability-focused engineers. If you enjoy ownership of end-to-end reliability, automation-first solutions, and close collaboration with product and platform teams to drive measurable uptime and performance gains, this role is ideal for you.
