Role & responsibilities Job Description: The Learning Consultant II will play a pivotal role in assessing training needs, designing and facilitating effective learning solutions. This position requires a strategic thinker who can collaborate with various stakeholders to support and enhance our organization's learning and development initiatives. The successful candidate will possess a deep understanding of adult learning principles, facilitation techniques, and the latest educational technologies. By leveraging these skills, the Learning Consultant will contribute to the professional growth of our employees and the overall success of our organization. This is a hybrid, mid-level position. Essential Functions: Partner and build relationships with stakeholders to identify knowledge and performance gaps. Maintain working knowledge of audience tasks, processes, challenges and needs. Provide recommendations for training interventions. Ensure skill transfer has occurred vs. training completion. Facilitate engaging learning sessions on product, process, tools, industry and best practices. Leverage adult learning theory and learning technologies to deliver effective, objective based learning classes. Ensure focus on skill development within the context of audience job roles. Develop, customize, and implement learning modules tailored to business needs. Handle the entire training cycle, from identifying training needs, content creation, scheduling, delivery, and post-training evaluation.Partner with Instructional Designers, Program Managers and/or SMEs to develop instructionally sound content. Where appropriate independently develop instructor led, self-paced content or knowledge articles. Develop knowledge of DealerOn product sets including value messaging and application of product knowledge to your assigned audience, i.e. Implementation trainer should know how to install, Support should know troubleshooting, etc. Stay abreast of automotive and digital marketing current events, challenges and needs. Review peer content and make suggestions Act as a lifelong learner, providing ongoing investment in time in gaining knowledge in DealerOn offerings and how they impact our customers, automotive industry knowledge and learning and development best practices. Implement learning programs and track effectiveness through key performance metrics. Administer learning assessments. Leverage results to improve offerings and communicate learning effectiveness to leadership. Manage course attendees, assignments, training calendar, etc. Support organizational development initiatives to enhance workforce capabilities and productivity. Preferred Skills/Experience: Working knowledge of Salesforce Digital Marketing Background Automotive industry/knowledge Experience working in a global environment and managing cross-functional training needsExperience in a fast-paced environment Competencies Adaptability Self-drivenAttention to Detail Business Acumen Communication Creativity Customer Service Dependability Industry Knowledge Interpersonal Skills Product Knowledge Using Technology