About the job: This is a full-time role for an Information technology support technician at Shubh Enterprises. Key Responsibilities: 1. Provide technical assistance and support to employees and clients 2. Troubleshoot hardware and software problems 3. Set up and maintain computer systems 4. Assist with network management 5. Work on-site in Dehradun Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Dehradun only are Computer Science Engineering students Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-07-20 23:59:59 Other perks: Informal dress code Skills required: Computer Networking, Field Work, Troubleshooting and Firewall Configuration Other Requirements: 1. Proven experience as an IT support technician or similar role 2. Strong knowledge of computer hardware, software, and networks 3. Excellent problem-solving and communication skills 4. Ability to diagnose and resolve technical issues 5. Experience with ticketing systems and remote support tools 6. Good knowledge of Active Directory, Windows operating systems, and the Microsoft Office Suite 7. Ability to prioritize and manage multiple tasks 8. Strong attention to detail 9. Customer-oriented approach 10. Previous experience in a customer service role is a plus About Company: Shubh Enterprises was established in April 2010. We provide complete IT solutions and deliver emerging technologies with a focus on cost management and full customer satisfaction. Over the past 14 years, we have dealt with a wide range of complex problems. We are your one-call solution for all IT-related needs. Our services include Managed IT Services, PC/Laptop/Server & Peripherals Support, Annual Maintenance Contracts (AMC), Networking, Component-Level Repair, Data Recovery, IT Consultancy, and more. We offer comprehensive IT support through onsite visits, remote access, phone calls, email, chat, and residential engineers. Unlimited technical voice support is available to our esteemed clients under any IT solutions and services plan. Our IT support caters to all segments, including government, semi-government, corporate, SMBs, and home users.