L2 NOC Engineer – Noida Seeking skilled professionals with 2–5 years’ experience in advanced network support and 24x7 operations. If you're passionate about root cause analysis, incident escalation, and performance tuning across complex infrastructure, this is your arena. 🔍 Key Highlights • Hands-on with routers, switches, firewalls, VPNs • Deep dive into TCP/IP, BGP, OSPF, MPLS, VLANs • Tools like SolarWinds, Zabbix, PRTG, and scripting in Python/Bash • Strong command of security, compliance, and RCA documentation • Certifications: CCNP, ITIL, CEH (preferred) Join a dynamic environment that values ownership, precision, and continuous improvement. 📩 DM to apply or share with someone who fits the role! Show more Show less
Job Title : L2 NOC Engineer Location : Noida Shift: 24x7 rotational Job Summary: The L2 NOC Engineer will be responsible for in-depth troubleshooting, root cause analysis, and advanced incident handling, ensuring network stability and optimal performance. The role requires strong technical expertise to resolve escalated issues and collaborate with L3 engineers for complex problem resolution. Key Responsibilities: - Advanced troubleshooting of network devices, including routers, switches, firewalls, servers, storage, and cloud infrastructure. - Root cause analysis for recurring incidents and long-term resolution strategies. - Incident escalation management- providing detailed analysis to L3 teams when needed. - Configuration management - implementing network changes, patch updates, and system optimizations. - Monitoring & performance tuning - analyzing network health metrics for proactive issue prevention. - Documentation & reporting - maintaining detailed incident reports and process improvement recommendations. - Security & compliance adherence - ensuring best practices for firewall policies, VPN setups, and access controls. - Collaboration with vendors & ISPs for hardware replacements, upgrades, and troubleshooting. Required Skills & Qualifications: - Strong networking expertise (TCP/IP, MPLS, BGP, OSPF, VLANs). - Experience with monitoring tools like SolarWinds, Nagios, PRTG, or Zabbix. - Hands-on experience in configuring and troubleshooting routers, switches, firewalls, and VPNs. - Scripting knowledge (Python, PowerShell, or Bash) for automation (preferred). - Deep understanding of security protocols (firewalls, IDS/IPS, SIEM solutions). - Excellent analytical skills for diagnosing network and system-related issues. - Ability to mentor L1 engineers and support escalated issues efficiently. Preferred Certifications: - CCNP or equivalent advanced networking certification. - ITIL certification for structured incident and service management. - Security certifications like CEH, CISSP, or CompTIA Security+(preferred).
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Role Description This is a full-time on-site role for L2 & L3 Engineers located in Noida. The role involves providing critical technical support, troubleshooting issues, and contributing to the design, implementation, and maintenance of various technology environments. Responsibilities include collaborating with cross-functional teams, resolving escalated technical issues, and ensuring system reliability and optimal performance. You will also work on infrastructure management, perform system updates, and assist in implementing best practices for system administration and security. Experience with: Cisco Routing and Switching Cisco Meraki Palo Alto Firewall Fortinet (FG) Firewall Cisco Wireless (WLC and APs) Excellent problem-solving and communication skills Qualifications Technical expertise in network troubleshooting, hardware management, and application support. Familiarity with incident, problem, and change management processes aligned with ITIL practices. Strong analytical and problem-solving skills to resolve escalated technical issues effectively. Experience in cloud platforms, virtualization technologies, or database administration is an added advantage. Bachelor’s degree in Computer Science, Engineering, or related field or equivalent practical experience. Excellent communication skills and ability to collaborate with team members and clients. Key Responsibilities: Design, implement, and manage network infrastructure Troubleshoot complex network issues Collaborate with cross-functional teams to drive projects forward Stay up-to-date with industry trends and best practices Requirements: Design, implement, and manage network infrastructure 4-8 years of experience in L2 and L3 network engineering Strong knowledge of networking protocols (BGP, OSPF, etc.) Please reach out on nirali.langaliya@shreepartners.com