About Company: About Shopalyst:Shopalyst offers a Discovery Commerce platform for digital marketers.Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love.More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital. About the Role: Customer Success Executive (eCommerce Insights): Are you a SaaS person or a SaaS enthusiast? Do you have hands-on experience in eCommerce domain? Do you love tracking market intelligence from brand data? Are you passionate about converting your insights into meaningful action-driven conversations with stakeholders? Do you love closely working with brands, brand partners and clients from across the globe? If yes, Shopalyst welcomes you to be part of their data-driven customer success team.This opportunity is based out of Bangalore location. Responsibilities: Manage and own assigned clients/projects, collaborate and coordinate with a variety of global stakeholders and cross-functional teams Responsible for all aspects of business operations as the primary point of contact right from business requirement gathering, coordinating with cross functions on feasibility checks, issue resolution, scope adherence, and service delivery Develop and promote key metrics and reports to measure and publish results over time Track top opportunities through brand data and share the input periodically with relevant internal cross functions to convert it into a value proposition for the client from a SaaS product perspective. The client managing customer success executive is accountable for timelines of service delivery which is a combination of BAU and ad-hoc requests, identifying and resolving issues and conflicts across the project Gather, analyze, and interpret quantitative and qualitative data, draw conclusions, and develop recommendations, use visualization skills to make a point Develop powerful presentations/visualizations and present in internal and external cadence calls on the updates, progress and new ideas if any Mentor and support the development of junior team members Requirements: Overall experience of 2-5 years Ecommerce domain operations knowledge is a must • Strong presentation, verbal and written communication skills, and experience communicating to, and working with virtual teams. Ability to manage operational performance and reporting cycles (including the oversight of KPIs, opportunity pipeline, and tracking the returns) Strong analytical reasoning based on brand data, logical structuring, visualizations & presentations Ability to build meaningful conversations/recommendations basis large sets of data and broad stakeholder perspectives Self-motivated, innovative, and strong team player Exceptional attention to detail, responsiveness Highly developed personal and professional ethics We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have the knowledge and confidence to leave a mark, go ahead and apply. Additional Notes: At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business. www.Shopalyst.com

About the Role : Senior/Customer Success Executive (Ads Management) As a Customer Success Executive (Ads Management), you will work towards enhancing the customer experience throughout their journey of our product usage. This will need you to deep dive into the customer business and the software and help the customers with various insights and the right moment and enhance their product usage experience at the same time work with the product team to define various features. Communicate effectively with both internal and external senior-level management to understand customer needs. This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships. This role will be based out of Bangalore, KA. Responsibilities: • Help our customers automate their digital ad activations using our Universal Ads Manager (across Social, Search, Video and Display) • Leverage audience intelligence from our platform to help targeting precision in campaigns • Leverage full funnel insights from our platform and help optimize campaigns • Build lasting relationships with key customers and agency partners based on product advertising and service quality. • Analysing and sharing reports to clients based on campaign performance. Requirements: • 3 - 6 years of experience in digital media planning and operations. • An understanding of campaign setup on popular platforms like Facebook, Google Ads and DV360 • Strong data and analytical skills • Experience in campaign management, analytics and ad serving technologies • Experience in audience solutions like DMP/CDP Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Responsibilities: Collaborate with cross-functional teams to design and develop robust and scalable server-side applications using Node.js. Utilize Python to write batch jobs and scripts for various automation tasks, ensuring efficiency and reliability. Write clean, efficient, and well-documented code to deliver high-quality software solutions. Troubleshoot and resolve bugs and other performance issues to maintain system stability. Participate in code reviews to ensure code quality and compliance with coding standards. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Mentor junior developers and share knowledge to foster a collaborative learning environment. Must Have requirements: Strong understanding of Node.js and its core concepts, such as event-driven architecture, asynchronous programming, and callbacks. Proficiency in Python, with a strong understanding of its ecosystem, libraries, and frameworks. Proven 2-5 years of experience working as a Node.js/Python Developer or in a similar role. Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment. Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues. Strong working knowledge in any NoSQL (preferable)or relational databases Good exposure to working on Linux/Unix systems. Proficient understanding of code versioning tools (such as Git). Nice to have requirements: Proficiency in TypeScript to write scalable and maintainable code. Familiarity with cloud platforms like AWS. Basic understanding of GoLang/Java as a coding language

Responsibilities Manage and own assigned clients/projects, collaborate and coordinate with a variety of global stakeholders and cross-functional teams Responsible for all aspects of business operations as the primary point of contact right from business requirement gathering, coordinating with cross functions on feasibility checks, issue resolution, scope adherence, and service delivery. Develop and promote key metrics and reports to measure and publish results over time Track top opportunities through brand data and share the input periodically with relevant internal cross functions to convert it into a value proposition for the client from a SaaS product perspective The client managing customer success executive is accountable for timelines of service delivery which is a combination of BAU and ad-hoc requests, identifying and resolving issues and conflicts across the project Mentor and support the development of junior team members Requirements Overall experience of 1-3 years Ecommerce domain operations knowledge is a must Strong verbal and written communication skills, and experience communicating to, and working with virtual teams. Ability to manage operational performance and reporting cycles (including the oversight of KPIs and opportunity pipeline) Strong analytical reasoning and ability to build logical conversations/recommendations basis the daily reports aligning to the clients business perspectives Self-motivated, innovative, and strong team player Exceptional attention to detail, responsiveness Highly developed personal and professional ethics