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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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akshay shah
7 months ago
Terrible seller support. They have untrained staff and till you dont call them 5 times no resolution will happen. Please move over to any other courier company that will dedicate a support staff to you. Use Xpressbees, Delhivery or anyone …
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Rishi V
4 months ago
One of the worst apps to have for delivery. Its just a borderline scam and there is literally no proper support procedure in cases of delayed pickups.
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Veer Nayak
a week ago
They delay for delivery my product , very poor experience to connect costumer care
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Priyanka Ray
6 months ago
I am giving 1 star because there was no option for giving zero.. worst worst worst delivery agent I have ever seen.. they canceled my order twice with the same reason that the customer was not present at the time of delivery.. though I was …
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Prashant Mehta
a week ago
Without delivering the parcel it is marked as delivered. Very bad experience.
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Heta Nitinbhai Ajmera
6 months ago
Pathetic useless and extremely poor and unprofessional services by shiprocket, I have been waiting since whole four days talking to multiple representative from shiprocket customer care and surprisingly many of them don't even find the AWB …
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Shivani Vakil
6 months ago
Not received delivery. It was about to arrive on 6th oct..and now they are saying that they have no idea....what to do...it is already prepaid 😭 I am expecting my medicines today atleast... when I will get my delivery please tell anyone. Very very bad experience... …
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Dhaval Shah
7 months ago
Dear Shiprocket Please take a note that your service is the most pathetic service we have ever …
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Prerna Vij
a year ago
The worst and the most unprofessional company. The customer care is also completely useless. I spoke to 4 agents including a senior supervisor and yet this company could not pick up my parcel which is pending for the last 4 days. Their …
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Pooja S
a week ago
They are irresponsible and unresponsive. Lost multiple packages. Worst service