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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Dimple Upadhyaya
2 months ago
3rd class service never use Sent 4 OTP saying parcel del on way Waited 3 days …
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Arun Rawat
6 months ago
Worst delivery service. Never use its services. Domestic parcel takes more than 15 days to be delivered and they keep extending the delivery date every day. No proper response from the staff and customer care. They will deliver your parcel at their will when they get time and not as per your priority.
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poonam Palekar
4 months ago
They don't deliver parcel on time. And misplaced your parcel. Put false status on their application. …
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Nawaab Saab
5 months ago
USELESS COURIER SERVICE, I HAD ORDERED CLOTHS FROM INDIAN GARAG CO WEBSITE WHICH I DO REGULARLY, STILL THE COURIER PERSON SAYS ADDRESS IS WRONG, I SAID TO HIM IF HE IS NOT INTERESTED TO DELIVER THE PRODUCT WHICH I HAVE ORDERED, THAN MY …
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satyam pendyala
2 months ago
Multiple shipments delayed and misrouted by this courier, brands please dont trust this courier, not a one off instance.
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Mahua Ghosh
5 months ago
Again writing a review as day by day service of Shiprocket is deteriorating. A shipment was disposed off due to poor condition of the courier warhorse and Shiprocket is not ready to question the courier about this, forget about the …
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Sandesh Murkute
a month ago
Very pathetic service. My courier reached mumbai on 17th Mar and till now it has not reached my residence.
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anjali andhale
6 months ago
"Shiprocket is the worst and most pathetic service. I placed three orders on different websites, and all of them have been delayed. I have not yet received any of them. For each order, they called me, claiming I had provided an incorrect …
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Neel Patil
9 months ago
very poor service. Their coordination with logistics partner is pathetic. Logistics companies make fake attempts and make to RTO after 2 or 3 days. …
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shital panchal
7 months ago
On your portal you have listed all pathetic shipping provider. Your courier partner update status about pickup as per their mood. My pickup was ready since Sunday and idiot Ecom courier guy mentioned pickup was not ready wherein he never …