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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Baytulkenz Perfumes
3 months ago
@ShiprocketIndia I’m beyond frustrated! It’s been 5 days and my pickup is still pending. Every single day, I’ve had to drop my work and repeatedly contact your support team, only to get the same robotic response: ‘Your concern has been …
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Rishi Muralimohan
2 months ago
Ordered premium paper courier bags on Feb 2nd . Have been following up for delivery . Written several emails . But no response . Pl do not deal with Shiprocket . Service is horrible.These guys are totally undependable.
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Aasiya Qureshi
4 months ago
There is no option of zero rating that is why I have to give 1 rating. Shiprocket provides the worst shipping service. I have placed an order from theilkystyle.com which had a kurta set and I have received that order after a lot of delay. …
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Dr. Sakhiya's Advanced Skin Science
4 months ago
Shiprocket is truly the worst courier partner ever. #ShiprocketWorstPartnerEver 1. On 11th December 2024 at 5:12 PM, they marked an RTO courier as lost and said …
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priyanka lad
5 months ago
I wish I could give -1 rating. Customer service team is pathetic. Does nothing but waste of time. No solution will be provided if there are fake remarks/RTO/NDR deliveries. Seller & buyer both feel helpless.
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Fiya Collections
5 months ago
very bad experience from shiprocket in last 30 days my 25 parcels have been returned in which the courrier partner didnt even attempt to deilver the parcel and rto was initiated when i called on ship rocket they said that rto has been …
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swapnil jadhav
4 months ago
Delivery agent called me for delivery, that time i was not at home. I requested him to wait for 5 minutes so i can send someone to collect the parcel. But he refused my request and said collect it from office. …
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TA 2049
5 months ago
I would have given 0 rating but you have to give rating here. Don't know why any seller will use shiprocket as a service provider . My order was to be delivered between 2 state in India within 7 days which is long and i accepted it . But …
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ankita saple
3 months ago
This is probably the worst delivery service you can hire.. They are absolute fraud and 0 cutomer service - show on screen as some delivery date and later the delivery date changes to …
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Anya
2 months ago
"I just wanted to say a big thank you to Shiprocket for delivering my order on time. I had a smooth and hassle-free experience. Keep up the good work!