Jobs
Interviews

Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
T
Tanmaya Bhandari
2 months ago
Zero support, all packages go in weight discrepancy and even after providing the correct weight and dimension measurements, the sellers reject it to make more money. You will only lose money. Horrible company!!
M
Mukesh Mandowara
a month ago
Very badly behaved from the Shiprocket company, till now I have not received the refund of my lost insured parcel, the Shiprocket team is making many excuses for not refunding the money, how can we trust such a company, very bad experience, I lost my valuable parcel and did not receive the refund of the insured parcel
N
Neeti Kotia
4 months ago
Neither they attempt delivery, not do they attend calls. In my case they escalated the issue so much that I lost all hopes of receiving my order. Money went waste as the company didn't receive their product back either. It got lost.
R
Rajput Arts
2 months ago
"This is the most incompetent and fraudulent shipping company ever! Their tracking falsely claims the package was delivered, but the buyer NEVER received anything. They lost the parcel and now refuse to compensate us. This is a total scam! Avoid their international services at all costs unless you want to lose your money and package!"
M
Mayank Bajaj
a month ago
Very bad company, I wrongly put the wrong phone number, the number cannot be updated and it is done NDR, Also if you will put correct weight it will give weight discrepancy.. waste of time and energy using ship rocket. i sent the item and the customer didnt received the item and it is lost in transit
K
Kanishka Parnami
a week ago
There is no office there, just a highway road and nothing is there and they are just not delivering my product giving ridiculous excuses like road breakage, no vehicle etc . Do not use this courier service.
D
Divya kumawat
a week ago
Fraud company realy fraud they commit delivery in 2days but still take 12 days now delivered
r
rahil mns
6 months ago
Worst company for courier.Neither They attempt delivery nor they contact me and they mentioned that customer want open box delivery so they cant deliver... please hire some people who really want to do there work sincerely.
k
karissa rkw2
8 months ago
This company is total froud. first they will reduce your shipping charges and activate you in pro plan than they will charge you at the name of weight descripency way more higher like 100gm docket charged as 2 kg. …
V
VIJAY SHARMA
8 months ago
Very Wrost company for the shipping. Very bad experience, Don't us e this company for the shipping. The products will get change once you will handover your packages to the shiprocket. Also there is no support form the shiprocket team members. Do not ship from this company....The wrost company for shipping.