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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Dhanush Joshi
9 months ago
worst courier service to start with as a business. they are gonna rip up apart, by deducting hefty amount after your courier is delivered. …
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Deep
a year ago
I have used shiprocket , very pathetic service.All 4 stars and 5 stars review have been posted by them. I would give negative ratings , if I can .. I have started with them before 2 months. I have problem with COD orders, they …
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Sahil Gulhane
6 days ago
Close your agency if you can't give well service
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Tech information
a year ago
likewise marked feck R to delivered mark, and when you connect them, all they say is "mafi chahte he," without even contacting the customer to arrange for a different delivery day. If you experience a loss, use this aggregator. Even there …
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arjun saini
a year ago
Delivery guy wrote i refused delivery where i didnt even got notified about any delivery and for context, it took only 10 mins to go from out for delivery to i refused to take delivery. and my courier delivery was expected to deliver @ 17 march. 7 day late and douchbag delivery patners.
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Jessica Goyal
7 months ago
Worst company ever.. No proper arrangments for pickup or delivery Doesnt even solve customer problems
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w retails
a year ago
its a worst service unprosfessional unethical C great Quality customer care is worst no general manager available to talk its fraud & cheating company people please dont not deal with such un manage company from bottom to senior all are the …
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Isha Borad
9 months ago
Delivery didn't contact me and didn't give any OTP from delivery boy and he didn't give my parcel and it makes undelivered parcel delivery boy was fraud person and customer care number of shiprokect is also bad because they didn't reply any complaint
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Sragav Trendy
a month ago
Seriously i am telling dont use shiprocket ever , wrost compny ever will see.
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Zaid shaikh
6 months ago
Didn't resolve my issues and didn't deliver my product in 2 weeks after they receive it.