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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Xyz
a year ago
Worst service ever their delivery boy stating wrong reason that person was not available and in actual deliver boy did not came to deliver the package. And when you will call to again deliver the package next day they will ask you to wait …
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preeti dahiya
a year ago
They never called and even didn’t bothered to come my place and gave a fake reason that customer refused to accept the parcel. Irrelevant and highly unprofessional people. They are just there for harassing the public at large. They deserve …
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Disha nayak
a year ago
Worst service They have my courier since 7 days but they are not delivering it. Neither they …
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BAROT ANUKSHA
11 months ago
Very bad and poor service always delayed delivery…. I was available all time delivery boy alwasy asked me m not available and delayed my order by 15 days 😡 …
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Chandra Kant Jaisansaria
6 months ago
They do not even attempt delivery and make losses to sellers by RTO. This hub should be closed.
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Pinky Patel
2 weeks ago
Their delivery agent fight with watchman unnecessary and delay
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Yagna Chauhan
a year ago
They never pickup any call. Nor their support representative solves any issue. I have tried multiple time but yet to get a solution. Once they mentioned I wasn't available at the address, then they said I didn't pickup call, then they came …
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clever guy
a year ago
Worst courier company ever I have experienced.The fake delivery attempt is unacceptable.They are not value your time and package. Too much frustrated. Don't book any shipment through this.
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kalpana sharma
a year ago
Very very very poor service. I have not received my parcel yet. Even Delivery boy didn’t call me and wrote false statement. Not recommend for this courier services to anyone.
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Dr. Gulafshan ansari
a year ago
Customer care not taking my call .and the worst scenario is I had told that delivery boy ki muje delivery date extend karni h then uske baad koi call nahi Kiya and shipment undelivered kar Diya and now they are not taking my call