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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Fazal Khan
8 months ago
There is too delayed delivery service not doing professional service.From past two days my order is redirected to warehouse Very Bad service
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Vany Mol K S
2 years ago
Delayed delivery.. unprofessional and unreliable. No proper customer service too.
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Abhishek Sharma
a year ago
not profesional and cancellation problems
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Abuzar Momin
7 months ago
Third class service
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shyam surve
a year ago
VERY BAD
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mandar Mhatre
4 months ago
D
Doha Mulla
5 months ago
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Nadeem Khan
8 months ago
D
Dolly Jado
a week ago
We have received no proper support or service from Shiprocket. Despite sharing call recordings as proof where customers clearly stated that the delivery agent never contacted them, Shiprocket refuses to acknowledge the truth. According to …
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Mary Lobo
a week ago
I ordered few items, my prepaid ID order is 106744. Items not received. I made countless calls, no proper reply. Persons can't reply properly either phone is busy. They speak opposite to our language. Atleast after this review hope I …