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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Anurag pandey
4 months ago
Worst Service 😡😡😡😡 I ordered a Boat product, and it reached my nearest center on 28/11/2024 for …
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TRUPTI JADIYA
3 months ago
Don't buy anything they are fraud . Ordered other one and received fraud parcels . Be aware of this fraud.
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kavita saxena
a month ago
Extremely Poor Service – Worst Experience with Shiprocket!” I have had a terrible experience with Shiprocket. Their service is completely …
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Karthik Poraikalam
3 months ago
Their delivery agents never call us if booked COD. This is to save petrol. They don't come to CX place or call cxs but they mention as they already came to …
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Pardeep Kumar
a year ago
They are doing frood with customers. Please request you to don't place any order with them .I have placed order of track pants . Outer packaging is of my name and Inside order is of other person and its old jeans😡😡😡 trying to contact …
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Sai International Perfume
3 months ago
I had a wonderful experience with Priya's service. She was incredibly polite, calm, and professional throughout our call. Her attention to detail and dedication truly stood out. I really appreciate her hard work and effort. Great job, Priya!
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Ruban
a month ago
This is my first time using an app like this. I ordered a watch, but the quality is very bad. When I called for a return, they asked me to send the details on WhatsApp. I sent them, but there has been no response until now. They are also not answering my calls. I'm totally disappointed.
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sanskar fursule
4 months ago
I don’t even recommend a 1 star rating. Worst Customer service ever. Please go for other shipment companies and try to avoid Shiprocket as shipping partner. I write mail to their escalation and grievance officers but no action from their …
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jagdish soni
5 months ago
Worst Worst Worst customer service. worst after-sale service. very disappointed. Ship Rocket's after-sale service is absolutely bad. They fool you only in the name of help and support. the account manager does not respond on the phone they …
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Ashutosh Prakash
2 months ago
Worst service provider and fraud, they charged me for AIR shipment and then sent my parcel using Surface. I asked for a refund of the difference amount then they are telling that this is not feasible. Fraud service provider and aggregator.