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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Naveen Lohia
6 months ago
Very rude behaviour of Delivery Boy whose name is Abhijit Pakhira.
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A Manmohan Rao
11 months ago
I ordered a product with ship rocket then I received fake product with incomplete parts with full of dust and nasty packaging.. then i called them for refund and they are saying we dont have refund policy.. this is a fraud
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Kalpataru Mukherjee
a year ago
Very bad service, all the pickup boy charged extra money than original amount. They are asking for 300 rs for 500gm package, and dimension was 14*13*14 fir domestic. It's too much. It's a scam running by pick up agent.
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AMBICA NEXGEN
a year ago
Missed on 9th as I had left for office had rescheduled for 11th &12th September morning 9.16 am shows out to delivery but didn't receive my parcel yet both days sitting till 12pm still didn't receive. And I receive a message customer was not available. Very Poor Service.
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Suparna Saha
a year ago
Very bad and service, fake and fraud company, customer service is very disappointing, even if we intake insurance dor any order, and the product goes misplaced, they don't refund nor they give any positive resolution. They hardly bother to give any customer support.
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YUMSA INTERNATIONAL
a year ago
Worst Service ever. They just Charged amount but not Provide any good investigation. They lost many of my Consignment and they neither refund the Freight charges nor delivered the product.
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Vincent Watson
a year ago
Worst services. Pickup guys never ever arrive on time and pickup escalations even don't work. Had to cancel many urgent shipments due to this and booked offline at courier offices.
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Sonal Maheshwari
a year ago
Extremely bad service.! For OTP the delivery argued with me for 15 mins. Worst Delivery service I have seen! He was holding my parcel as if I am going to steel it. I bloody paid for it in the first place. They dont even deserve this 1 star that I have given above!
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somesh manna
6 months ago
fraud business. I ordered full sleeve shirt but I received round neck t-shirt.
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Anirban Sanfui
11 months ago
Worst delivery service or should i say fraud service company..2 times my order from Apollo pharmacy were shipped by this guys and 2 times the delivery were incomplete...they doesn't care the product has urgent medicine...they just don't …