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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Akash Jaiswal
a year ago
I had my first order of my new startup. I thought ship rocket will be the best delivery partner. The first order I received from my customer is not picked by any delivery …
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Asish Dey
7 months ago
I am a kurty seller.i have been cheated by them thrice..they cut my paket and take out the kurti and put dirty cloths and then give to the customer.when i complain they dont entartain.
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Rai Creation
7 months ago
I have very bad experience with them. If you don't want to lose your customer please don't deal with with them. They are a big fraud. I lose 15000 just because of them. Shiprocket is a scam
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Anurag Singh
7 months ago
Vvvvvvv bad service I ordered from LensKart store and they they don't give any location of product they are really scammers please don't assign this courier partner
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Sunandini Das
10 months ago
The worst service ever! Absolutely not recommended. I had ordered a mobile cover 1 month ago and it hasn't reached me yet. I don't know what's up with my order. Everyday I check the tracking status and it's the same. This is the WORST courier service ever.
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Anup Jain
4 months ago
One star also they dont deserve Such a pathetic Firma and their team.
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Claudia CS
a year ago
Fraud and fools customer over pick up commitment. Excuse they give every time is “ pick up guy unable to contact you” or “ your number was not contactable.” All a lie. They won’t even update you and force you to cancel order and charge you a cancellation fee on top of it. Pathetic customer service and support. Fraud
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Souvik Manna
a year ago
Very worst services. I book my percel 2 days ago, but till now it's not picked up. When I call them , they told pickup will be done today surely but no one came to pick up. Even they don't refund my money. .
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Rj paul
6 months ago
Not Delivery at the time.. 27 sep to 3 oct I don't receive my parcel..!
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Abhishek Biswas
a year ago
I had ordered a product from Mamaearth. I was quite concerned after seeing so many 1 star reviews here. But the delivery was on time, though it's monsoon season. I got a call from the delivery boy, and gave him the OTP. And it was all okay. Product was in fine condition.