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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Tipsy Closet
4 months ago
pathetic service. taking so long for delivery that my clients are calling me fraud for not receiving parcel on time, and no proper support system. this is pathetic worst service ever
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Pritha Chakraborty
5 months ago
I'm waiting for delivery of my shipment since 28th October the delivery agent never calls or tries to deliver yet they are updating falsified information yet they use same delivery boy to deliver product which never gets delivered at a …
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Shalini Khara
2 months ago
Very bad service, delivery person never delivers on time, reason shows - customer not present at spot, but no call to me, request to all brands pls don't deliver through ship rocket.. (product name-mamaearth)
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rabsss anime
10 months ago
How are they operating with such bad reputation? My amazon product was getting delayed every day. I came here to find these shocking reviews. Now I am really worried and assured that i will not get my product after so many delays and reschedules.
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ruchira chowdhary
5 months ago
If there was a minus possible I would have given them that, the most horrible service provider for sending parcels. Never on time, no customer support. Just ridiculous, changes date of delivery as per convinience
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misbahul Haque
7 months ago
I just had a very bad experience with this company... I ordered a Blood pressure measuring machine but they had out some skin oil in it, upon complain I received a mail from ship rocket for sharing the picture of the product, had replied …
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sparkles store
7 months ago
This careless, miss managed company delayed my Shipment , i will not use this company currier service ever . This is my first order from my online store n i delayed . This is very very ashemed n shamful this currier service, i personally recommed everyone never use this or break all agreement or partnership with this stupid company.
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waRM Tae Suga Kookie with Jams
10 months ago
I wanted to return a COD product from Biba and let me tell u I have ordered from other delivery companies orders worth 20k and they accepted me not accepting the parcel at the blink of an eye! However when I told the delivery man that I …
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Aditya Gupta
6 months ago
Unfaithful company. Never book any shipments from them. They will not deliver your parcel and make you call them again and again for follow ups. Take advance booking and never deliver the parcel.
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Ishika Das
11 months ago
worst experience. i ordered a case from casebasic's and its supposed to get shipped via shiprocket and its 15 days and still the order didn't reach me. i really don't know what's with my order. completely felling helpless. no one is even available for any kind of contact. really felling helpless.