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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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srinivasan varadhan
5 months ago
I had a very disappointing experience with Shiprocket. They are not suitable for the shipping logistics profession. Customer service is extremely poor with no response when needed. The delivery status is often updated inaccurately, and …
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Moto Blitz
6 months ago
shiprocket is going in worst service. they eat money from wallet by added unwanted RTO charges and excess weight.. total disappointment with courier service. those who are starting e-com and looking for courier service, better go directly …
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Gattu Venkatesh
6 months ago
Very poor service , their service partners ( courier company ) they have empanelled do a very shabby job . The call center doesn't help much.
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SHAUL HAMEED
6 months ago
First of all the delivery service is delay and the person who is coming to deliver the product is not even contacting the customer and no response also while we try to reach them back so this is the worst delivery service I ever seen this 1 …
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DINAKARAN S
7 months ago
Wrost customer support pls zomato change ahiprocket
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lavanya m
10 months ago
It's complete cheating site...they sent 150rs worth dress when I order 999 dress.plz don't buy from this.
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Dhi25 D
4 months ago
this company is closed down since 2-3 years now.
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Imran Hilfiger
10 months ago
The delivery person called me one time only at the time I was driving worst experience
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Khairunisha S
7 months ago
They are giving Fake status updates.
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Zubeda Sherfu
4 months ago
Worst experience