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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Momo
5 months ago
Worst than the worst experience ever! From so many days it is showing that it has reached to my nearest location but still haven't received the order!! Pathetic service! Seller please stay away from this courier service because we customers only suffer end of the day!
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SCM Rangadore Hospital
11 months ago
Your delivery agent never contacts. Also, even when we have clearly indicated date and time schedule for delivery, they never turn up. Further, no body responds. It is better you provide the telephone number of the person delivering the …
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Nithish Rodriquez
5 months ago
Fully disappointed on thi application, i thought it will be good but they not doing genuinely, they collect penalties unwanted and if our wallet is getting negetive balance we need to recharge the account without useless..... don't go with shiprocket research some good partners...
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Aflah Latheef
7 months ago
I have done around 50+ courier in shiprocket And i haved faced the issue of cod remittance They won’t make the remittance fast its around 1.5 months i am waiting for the …
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Vishnu Ashok
6 months ago
A service cannot be worse than this. Customer care is full of robots who repeat the same thing. Packages went missing and they didnt do anything about it.
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Jeevan Malvankar
5 months ago
Worst Courier company, the big busniess should stop doing business with such a laid back and inefficient courier company, they just can't do a simple delivery at first time, never able to do a commitment on dates of delivery, complete fraud …
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rachana ballary
6 months ago
I am sorry to say this ,but your services are very lacking first of all you don't get a approximate delivery date which is irritating, that being said I have been waiting for a book delivery and it hasn't come .Please don't disappoint the …
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bee raghul
3 months ago
Serious waste of time and waste of money..So Kindly I request you guys. Don't use this website for courier or anything else. # seriously waste
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Samier Danish
6 months ago
Worst service ever!!! I'm waiting for parcel since last 7 days and their status keeps showing here and there. The only way to contact is a phone number which only works with registered mobile number. There is no way to contact their delivery agents. Never ever ever ever (Arnab way!!!), use Shiprocket...
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Mahesh Ravi
8 months ago
Pathetic and Highly Unprofessional. Business owners, please stay away from this if you want to save your brand reputation. There will be weeks of delay in your pickup, the customer care is aboslutely useless and they will unnecessarily …