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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Naresh M Bhat
6 months ago
Worst experience with ShipRocket. Their representatives always post the status as the person is unavailable to deliver/pickup the item and delay the entire process. …
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Nagendra MUTHOOR RANGANATHAN
5 months ago
Worst delivery service. My MTR foods parcel was not delivered in time. All online data provided by them are bogus. Ultimately I have to refuse the delivery. Worst ever service
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shreya shripathi
9 months ago
Worst courier service. Very bad or no customer support. Ordered from bath and body works, placed order 5 days ago, and no proper message, no delivery agent number added. I don't know why cannot orders be delivered on time even when product …
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Maria Johnson
7 months ago
If their was an option for no star i would only use that We have made an order on 3 of sept and the delivery date showed 7 sept …
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sowmya m
3 months ago
I have ordered a outfit on SSS, Ship rocket was a delivery partner, Everyday I used to get notifications abt the delivery but till date I haven’t …
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Vipin Bhatt
a month ago
They don't deliver product on time and update anything on the app like "customer declined shipment","no staff to deliver product".😑 …
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Mukti Kp
7 months ago
Really, I’m not happy your service because of we order something and you send different thing. So this is not correct to your people not responding anything so I don’t like this and we want to contact your company. Can you send some number to contact how to contact customer care Because I have to return our product?
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Chirag Kumar
4 months ago
My order spent 1 week on the hub and then automatically RTO without making any delivery attempt.
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sowndarya Krishnan
9 months ago
Delivery person has not attempt Delivery and given fake reasons customer refused order. …
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Shreyas B S
7 months ago
These are not fit to get 1 star as well. 19th booked and delivery was on 25th and now without any progress or intimation delivery date is postponed to 29th.. is 10days required to deliver one product? Better close this business and sell tea