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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Vivek Narasimha
3 months ago
First there is no customer care contact no, delivery person are not visiting to the delivery , they are updating in the tracking consginee unavailable.Hope less delivery service , i am requesting all not to use shiprocket delivery services.i have ordered a product on 04 jan 25 , till date not received .
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Satyam Singh
3 months ago
Hi the Shiprocket Delivery agent is scamming me by telling me the address is not correct when the pincode is correct 560068 that is of Bomanhalli, without even attempting to deliver I get a message of delivery failed ??? …
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Mohammed Aiman
4 months ago
Total useless service and no customer care. I ordered some stuff online Was supposed to recieve on 16th dec …
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Uma K
3 weeks ago
Worst Service. The courier that should have been delivered on March 27th, 2025, has not yet been delivered. There has been no proper response from them. This is very negligent. They are the worst people.
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mathivanan Elangovan
5 months ago
Fraud Courier service. They never deliver your items. Never ever go with Ship Rocket. Delivery was never attempted and mentioned customer not available even though the recipient is at his place and no phone call made even the person mobile …
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Azeez Bahauddin
4 months ago
It's an worst delivery partner which I have seen in my life bcoz after receiving date is overdue when we call to the customer care no. they're not ready to get the status to us.
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Srikanth Govindan
4 weeks ago
Pathetic. 3 times out for delivery but no delivery attempt or calls to me. End of the day update says customer refused or not available. Messed up my Zoomin order!
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Alloysius Andrew Gideon
6 months ago
I should have read these reviews before partnering with them. Better late than never, though. We are a new business and in less than a week, I’m already disappointed. I have orders that are not getting picked up by ShipRocket agents and as …
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Akshay Mall
6 months ago
I wish I can give a negative star. I ordered a product on 26th september 2024 and still havent recieved it on 15th Oct 2024. Everyday they say order out for delivery and then cant deliver the shipment. Worst experience ever. NEVER USE THIS SERVICE EVER.
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Jishnu Vijayan
6 months ago
Extremely disappointed with Shiprocket’s service. We shipped food products in a secured order, but due to their delays, the customer cancelled the order. Despite promising that the shipment would be returned, we have yet to receive it. To …