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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
1
100RAV Chhetri
3 weeks ago
I am extremely disappointed with the service provided by Shiprocket. I ordered a package that was supposed to be delivered within 1 day, but it has now been 3 days and I still haven't received it. I've contacted customer service multiple …
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Sunila George
2 months ago
Very poor service. The delivery person does not even attempt to contact you and says the person is un reachable when every other delivery platforms are able to reach you. I had ordered banana chips from Kerala which I had to send to someone …
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Gayathri Iyer
2 months ago
Shiprocket doesn’t even deserve a single star. I don’t understand why small businesses choose to partner with them. …
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Neha Singhal Agrawal
a month ago
I had very very Bad experience with Ship rocket.. they have stolen very expensive clothes sets and when I complained them they are not taking any action. The whole parcel was completely torn out and they pulled out all the expensive things …
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Sudha Ramaswamy
4 months ago
The worst service available in this sector of delivery services! The delivery person is not delivering the package and giving reason that money has not been paid even when it is a prepaid order or they are saying OTP hasn't been received …
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Hari Hara Krishnan
5 months ago
Pathetic and worst delivery commitment. Force to give one star as no other options available. Package was picked up from the Chennai supplier on 5th November and package has arrived Bangalore on 10th November. Message received that the …
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Giri Swaroop
3 months ago
Shipping is worst, i had ordered some eatable from website, they have shipped it using this shiprocket service. It has been delayed for 6 days now reason being capacity constraint, website …
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Suraj Kumar
2 months ago
Irresponsible service! The delivery agent does not attempt a delivery and says the customer refused it! And his manager, who probably leads his team by example, does not even receive calls. …
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Ashutosh Purohit
2 months ago
Endless delays with the shipment. Already delayed by 5 days. Now they say 4 more days will be required in order to deliver the product. Absolutely bad experience
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ritu lala
2 months ago
The orders are not getting delivered. They don't give you a call, but the status updates automatically as undelivered or unavailable or customer not available. This has been going on with any online shopping site linked with shiprocket delivery. I don't understand why don't they do something regarding this.