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Shiprocket

Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.

738 Reviews in Shiprocket
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Rinnie Dissoria
a month ago
A huge thank you to Shiprocket and Kalyan Kumar for their exceptional delivery support service! …
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Sweety Singh
a month ago
The customer support has been unsatisfactory, as i have not receieved timely updates or assistance regarding my delivery. And courier has not contacted me at all regarding delivery updates. I have reached put to mr. vansh several times for …
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Adil Rashid
2 months ago
Extremely disappointed with Shiprocket’s services. Most of their courier partners never bother to pick up parcels and then provide baseless excuses like "number not reachable" or "seller unavailable." I placed an order for shipping on 30 …
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Adamya Tiwari
a month ago
Rating 1 star because cannot give a 0 The company is beyond disappointing in their delivery. I had placed a giva order days ago and they failed to deliver it and also give me any information from my …
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Santosh Kumar
2 months ago
One of the worst courier service I have come across in life. 1.Very late deliveries. Almost a week more than the expected date. - They take …
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Viru Ostwal
2 weeks ago
You guys suck at delivery. Learn something from Amazon. The product was supposed to be delivered on 2. April, till date it’s not been delivered. All I get is different numbers of delivery persons and msg that that delivery unsuccessful although I am at home and no attempt was made. Waste of money and time.
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Kunal Chandra
3 weeks ago
It’s amazing how Shiprocket provides proof for the atrocious service they provide. When a parcel is picked up from you they confirm that it weighs 250 gms. But when the same item is returned magically they say that it now weighs 1.54 kgs. …
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Rezoni
2 months ago
I had a terrible experience with Shiprocket's return pickup service. We scheduled a return pickup through their platform, but they lost the package and refused to take responsibility, claiming it was not their fault. This is completely …
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Abhishek Gupta
a month ago
🚨 Worst Service Ever – Fraud Alert! 🚨 I had the worst experience with Shiprocket. I booked a shipment for Varanasi, …
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Sid Raizada
3 weeks ago
I would like to express my sincere gratitude to Mr. Nishant for his exceptional customer service. I encountered an issue with one of my order and reached out to the buyer desk, where Mr. Nishant took full ownership of the situation, going …